Claims Assistant I

Intact Financial

  • St. John's, NL
  • Permanent
  • Full-time
  • 6 days ago
Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.About the roleWe’re looking for a Claims Assistant I to join our team!You will support general business operations by providing various administrative support activities. You will be accountable for various tasks and may be required to collect and analyze information related to claims support.This role can be located in St. John's, NL/Dartmouth, NS or Dieppe, NB.What you'll do here:
  • Attribute and assign incoming documents to the appropriate claim for actioning
  • Open new claims and assign appropriate claims adjusters.
  • Prepare forms and correspondence to insurance clients, vendors and legal representatives.
  • Process payments on claim files.
  • Transcribe data from documents or databases using standardized practices.
  • Support projects or new initiatives as requested.
  • Assist in the execution of other various support tasks.
  • In office component required (minimum 2 days per week)
What you bring to the table:
  • College Diploma including business/administration training or any combination of equivalent education and experience.
  • At least one year of office work experience.
  • Ability to consistently perform at a superior level with respect to both the accuracy and volume of work completed.
  • Effective communications skills with an emphasis on customer service.
  • Strong computer skills or training with standard office applications including strong data entry skills.
  • Highly organized and able to manage workflow efficiently
  • Team player with a positive attitude
  • Demonstrated ability and willingness to learn
  • No Canadian work experience required however must be eligible to work in Canada.
What we offerOur hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:A financial rewards program that recognizes your successAn industry leading Employee Share Purchase Plan; we match 50% of net shares purchasedAn extensive flex pension and benefits package, with access to virtual healthcareFlexible work arrangementsPossibility to purchase up to 5 extra days off per yearAn annual wellness account that promotes an active and healthy lifestyleAccess to tools and resources to support physical and mental health, embracing change and connecting with colleaguesA dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programsInclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunitiesInspiring leaders and colleagues who will lift you up and help you growA Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.We are an equal opportunity employerAt Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Intact Financial