Manager, Automation & Artificial Intelligence Center of Excellence

Bombardier View all jobs

  • Dorval, QC
  • Permanent
  • Full-time
  • 3 days ago
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  • Define and execute a comprehensive strategy and multi-year roadmap for the Automation & AI Center of Excellence (CoE), ensuring alignment with organizational objectives and industry leading practices.
  • Build and nurture a high-performing, multidisciplinary team by recruiting top talent and supporting professional growth in a rapidly evolving technology landscape.
  • Set clear performance objectives, monitor team progress, and implement development plans to maintain high engagement and achievement.
  • Partner with business leaders across all functions to drive the adoption of automation and AI solutions, ensuring initiatives deliver measurable business value and support strategic priorities.
  • Collaborate with stakeholders to map business processes, analyze workflows, and identify high-impact opportunities for automation and AI implementation.
  • Support the design and delivery of training programs to upskill employees in automation and AI, including technical workshops and self-service enablement for citizen developers.
  • Cultivate an active community of practice to support knowledge sharing, peer learning, and the effective use of automation and AI tools throughout the organization.
  • Support data scientists, automation and AI developers across business areas, promoting cross-functional collaboration and innovation.
  • Provide expert guidance in the design, development, testing, and deployment of automation, AI, GenAI, and Agentic solutions, ensuring robust security and regulatory compliance.
  • Utilize DevOps and MLOps methodologies to manage the full lifecycle of automation and AI products, from ideation to operational support.
  • Establish and enforce governance frameworks for the development, acquisition, and operation of automation and AI solutions, ensuring adherence to industry regulations, ethical standards, and internal policies.
  • Maintain a centralized inventory of approved automation and AI tools, as well as active use cases, providing recommendations to the AI Council for tool approvals and roadmap harmonization.
  • Proactively address resource constraints by engaging and managing external vendors when necessary to ensure timely delivery and operational continuity.
  • Develop and oversee a cost-effective support model for automation and AI solutions, aligned with business expectations and service level agreements.
  • Define, track, and report on key performance indicators (KPIs), return on investment (ROI), and the overall impact of automation and AI initiatives.
How to thrive in this role?
  • You hold a bachelor's or master's degree in computer science, Engineering, Data Science, or related field.
  • You have 8+ years of experience in automation, AI, or digital transformation, with at least 3 years in a leadership or CoE management role.
  • You have proven expertise in low-code/no-code automation platform and RPA. Good knowledge of BluePrism, Microsoft Power Automate and Power Apps is an asset.
  • You have experience working with business stakeholders, creating process maps and defining opportunities for automation.
  • You have experience with software development, with a strong understanding of DevOps, MLOps, AI governance, and responsible AI.
  • You have proven experience in managing both project deliveries and operational support.
  • You have a demonstrated ability to lead multidisciplinary teams and manage complex, cross-functional projects.
  • You have experience with cloud platforms (Azure, AWS, GCP) and modern DevOps/MLOps practices is an asset.
  • You are skilled in creating impactful presentations with PowerPoint.
  • You possess excellent communication, stakeholder management, and change-leadership skills.
  • You demonstrate strong verbal and written communication skills in both French and English within a professional setting.
  • Certifications in project management, RPA, or AI/ML technologies are considered an asset.
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