
Advisor, Operational Excellence
- Vancouver, BC
- $72,000-85,500 per year
- Temporary
- Full-time
- Develop and maintain the foundation for Operational Excellence at Mitacs
- Facilitate rollout of elements of the OE Roadmap to support the greater Mitacs Strategic Plan and Corporate Plan
- Facilitate Continuous Improvement training and activities utilizing Lean thinking and data driven decision making Facilitate diverse groups who contribute to improvement ideas and build consensus for priorities
- Facilitate Strategy Deployment and Execution
- Facilitate Sales & Operations deployment and execution
- Facilitate Tiered Accountability process mentoring and coaching
- Facilitate the analysis of current state and development of future state business processes
- Develop necessary artifacts in project facilitation including, but not limited to, charters, timelines, tasks, communications, training and closeout presentations
- Be able to make recommendations and communicate to senior management
- Facilitate the development and initial use of data & metrics dashboards in the context of improvement activities
- Analyze data for various improvement activities to assist in data driven decision making
- Provide periodic status updates related to timelines, risks and risk mitigation strategies
- Work closely with business leads, the Service Design team and the IT team on business process improvements
- Key contact for cross-functional communication and working groups
- Respond to queries and requests from internal and external stakeholders for support and facilitation of improvement activities
- Other duties as required or assigned
- Formal training and
- Exposure & experience with Six Sigma methodologies
- Exposure to Agile ways of working
- Strong communication skills – both written and oral – with all levels of stakeholders
- Ability to focus on the critical few and mentor individuals and teams in this area
- Excellent organizational skills and the ability to prioritize, multi-task and meet deadlines
- Strong business acumen with the ability to think analytically and solve problems
- Ability to build and maintain strong cross-functional working relationships
- High attention to detail and obsessive with the accuracy of data
- Familiar with project management methodologies
- Familiar with Organization Change Management concepts
- Bilingualism in French and English an asset. Knowledge of written and spoken English is required in this role as you will interact with colleagues, clients and stakeholders located across Canada
- Experience with Microsoft Power Platform (e.g. Power BI) is a plus
- Experience with Process Mapping applications (Miro, Vision, etc.) is a plus