Administrative Coordinator Professional Development

• Provides administrative and operational support to the Nursing Professional Practice and Education team.
• Maintains flexibility in scheduling to support orientation, education programs, and competency events.
• Maintains ongoing communication with the Manager of Professional Development & Nursing Education, educators, and nursing leadership.
• Functions as a central point of coordination for education-related logistics and inquiries.

• Coordinates scheduling for monthly nursing orientation, education classes, workshops, and competency events.
• Manages class registration, rosters, attendance tracking, and waitlists.
• Books rooms and coordinates space, equipment, and supply needs for education sessions.
• Prepares and distributes education materials and agendas as needed.
• Provides logistical support during orientation and large education events.

• Assists with managing and coordinating nursing education courses within the learning management system.
• Supports course enrollment, tracking of completion, and reporting for required education.

• Submits and tracks IT access tickets related to new hires, role changes, and education access.
• Coordinates with Human Resources regarding onboarding requirements, education timelines, and compliance tracking.
• Assists with preparation of reports, spreadsheets, and tracking tools related to education and orientation.
• Maintains department files, documentation, and records in accordance with hospital policy.

• Serves as a primary point of contact for nursing staff regarding education scheduling and registration questions.
• Responds to inquiries in a timely, professional, and customer-focused manner.
• Communicates effectively with educators, nurse managers, HR, IT, and other departments to ensure coordination of education activities.

• Performs all duties in accordance with applicable laws, regulations, hospital policies, and performance standards.
• Maintains confidentiality of employee and education records.

• May be required to perform related duties during high-volume onboarding periods or emergency situations as designated by leadership.

• Associate’s degree or equivalent experience
• 2+ years of administrative or clerical experience, preferably in healthcare, education, or hospital-based departments
• Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Experience scheduling meetings, classes, and events, including coordination with multiple stakeholders
• Ability to maintain confidential information (HIPAA awareness strongly preferred)
• Detail-oriented with accurate data entry and record maintenance skills
• Customer-service mindset when interacting with nursing staff, educators, leaders, and external partners

• Associate or bachelor’s degree in business, healthcare administration, or related field
• Experience in a hospital or academic medical center
• Familiarity with:

• Experience supporting orientation, onboarding, or professional development programs
• Basic knowledge of nursing education standards, regulatory requirements, or accreditation processes (e.g., CE documentation)

• Professional demeanor in a clinical education environment
• Ability to work independently and as part of an interprofessional team
• Adaptability in a fast-paced healthcare setting
• Problem-solving and follow-through
• Strong attention to detail and accuracy

Beth Israel Deaconess Hospital-Plymouth