Customer Strategy & Growth Manager (New to Canada Portfolio)

Canada
$47.10-56.52 per hour
Permanent
Full-time

28 days ago

Date Posted Mar 19, 2026
Location Toronto, ON
Job Type Contract
Job ID 19428

Are you a strategic thinker passionate about driving enterprise growth? Apply Now!Working with one of our top financial clients, this role calls for a Customer Strategy & Growth Manager (New to Canada Portfolio). In this position, you will be responsible for developing and executing segment strategies that accelerate growth within the New to Canada portfolio, working cross-functionally to deliver measurable outcomes across acquisition, engagement, retention, and customer lifetime value.Pay rate range (CAD): $47.10/hr - $56.52/hrResponsibilities

Develop and own segment strategies to deliver growth across acquisition, activation, engagement, retention, and wallet share
Identify and structure strategic partnerships to expand reach, improve conversion, and enhance customer lifetime value
Lead cross-functional teams to implement go-to-market strategies and major portfolio initiatives
Translate customer insights, competitive intelligence, and performance data into strategic priorities and investment decisions
Collaborate with Analytics and Marketing teams to interpret data, identify growth drivers, and optimize product adoption
Create compelling value propositions rooted in customer needs, differentiation, and profitability
Prepare executive-level strategies, business cases, and narratives to secure stakeholder buy-in and mobilize action
Coordinate with Product, Channels, Frontline, and external partners to ensure seamless execution
Monitor industry trends, risks, and opportunities to continuously refine your segment strategy
Promote a customer-first mindset while maintaining strong commercial discipline

Desired Skill-Set

7-8 years of experience in strategy, consulting, business transformation, or growth roles within banking or customer-focused industries
Strong analytical skills with the ability to synthesize complex data and enterprise constraints
Proven track record of translating strategy into actionable results
Experience developing enterprise-wide customer or segment strategies
Excellent stakeholder management and influencing skills without direct authority
Advanced problem-solving abilities and quantitative skills
Strong storytelling and executive communication capabilities
Ability to manage multiple initiatives in a fast-paced environment
Collaborative leadership style focused on outcomes

Nice to Have

Master's degree, preferably an MBA
Experience in customer economics and performance analytics
Knowledge of banking or financial services industry trends
Familiarity with cross-functional change management
Prior experience working in a matrix organization

BeachHead is an equal opportunity agency and employer. We advocate for our candidates and welcome applicants regardless of race, color, religion, national origin, sex, age, or physical or mental disability. BeachHead or our clients may use technology-enabled tools, including automation and artificial intelligence (AI), to support parts of the recruitment process such as resume screening, application management, and candidate matching. These tools assist our recruiters and our clients, and do not replace human decision-making. This job posting represents a current or anticipated vacancy. The position may be filled at any time, and the posting may be removed without notice once the role has been filled.First Name:Last Name:Email Address:Phone Number:Upload Resume File:Upload Resume File:…Attach a Resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT.Upload Additional documentUpload Additional document…Attach an additional file, if applicable. Accepted file types are DOC, DOCX, PDF, HTML, and TXT.

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