Technology Lead - Dynamics 365 Business Central

Infosys

  • Calgary, AB
  • Permanent
  • Full-time
  • 16 days ago
Job DescriptionInfosys is seeking a Dynamics 365 Business Central. This position will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty. This is an opportunity to be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.Required Qualifications :
  • Candidate must be located within commuting distance of Calgary, Alberta or be willing to relocate to the area. This position may require travel.
  • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • At least 4 years of Information Technology experience.
  • Candidates authorized to work for any employer in Canada without employer based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualification :
  • Augment Supportability PM & Beta Engineer capacity across product area PODs not currently covered and/or assist with existing SPMs and provide assistance as needed.
  • Have demonstrated ability (implementation, technical troubleshooting and/or development) within the assigned POD Product area:
  • Dynamics 365 Customer Engagement
  • Dynamics 365 Finance & Operations
  • Dynamics 365 Business Central
  • Gather support data and identify trends from that data related to future deflection (self-help, product improvements) and/or support readiness.
  • Share data-driven trend analysis and deflection/readiness opportunities with CSS and Engineering stakeholders.
  • Engage CSS Delivery and/or Engineering stakeholders to identify and document development action plans and govern those plans to completion.
  • Author, publish and maintain content that aligns with self-help and support readiness needs per above action plans.
  • Has technical troubleshooting, development and/or implementation experience (3-5 years) in one or more of the following products:
  • Dynamics 365 Customer Engagement
  • Dynamics 365 Finance & Operations
  • Power Platform (Power Apps, Power Automate, Power Virtual Agent)
  • Expecting ownership of multiple (2-6) skill workstreams simultaneously for general scope above.
  • Consistent flow of deflection and readiness impact as trend analysis cycle repeats at least monthly for each workstream
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Extensive travel may be required as per client and project needsAbout UsInfosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.Role Designation835ATLDCD Technology LeadInterest GroupInfosys LimitedRoleTechnology Lead - CANCompanyITL CanadaDomainCRM, FinanceSkillsetTechnology|Cloud Platform|Dynamics 365 CRM

Infosys