Virtualization, Storage & Backup Administrator
Canada Mortgage and Housing Corporation
- Ottawa, ON
- $86,817-108,521 per year
- Permanent
- Full-time
- Annual Paid vacation.
- Annual individual performance incentive.
- Defined benefit pension plan.
- Comprehensive group insurance plan to support your well-being from day one.
- Support towards your personal and professional growth with training, mentorship and more.
- An inclusive workplace culture and environment.
- While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.
Join the Infrastructure and Operations Team, in the Virtualization, Storage & Backup Administrator position. In this role, you will be responsible for operating, supporting, and enhancing enterprise IT infrastructure across on-premises and hybrid environments. You'll ensure systems remain secure, reliable, and resilient while contributing to infrastructure lifecycle initiatives, automation, and day-to-day operational excellence in collaboration with the IT Infrastructure Lead.What you will do:
- Provide day-to-day operational support for enterprise infrastructure services, including compute/virtualization, networking and voice/video, storage and backup, and database platforms.
- Monitor infrastructure performance and availability, troubleshooting issues, resolving incidents, and escalating complex or high-risk problems as needed.
- Support infrastructure lifecycle and modernization initiatives, including upgrades, refreshes, migrations, and data center or hybrid cloud projects.
- Maintain infrastructure security, backup, and recoverability, supporting patching, vulnerability remediation, disaster recovery testing, and audit activities.
- Develop and maintain automation, tooling, and documentation, including runbooks and post-implementation validation to ensure service readiness and reliability.
- Collaborate with cross-functional teams, share technical knowledge, and contribute to continuous improvement and operational excellence.
- A bachelor's degree in Information Technology, Computer Science, Engineering or a related field.
- A minimum of 5 years of experience in enterprise IT storage and backup administrator role. An equivalent combination of education and/or experience can be considered.
- Hands-on experience across core infrastructure domains (networking, virtualization, storage/backup, databases).
- Experience supporting on-premises and hybrid cloud environments.
- An understanding of ITSM processes (incident, problem, change).
- Strong troubleshooting, automation (e.g., PowerShell), and communication skills; certifications are an asset.
- Networking - LAN/WAN, VPNs, firewalls, SD-WAN, voice/video.
- Virtualization & Compute - VMware, Hyper-V, Nutanix.
- Cloud & Hybrid - Microsoft Azure, on-prem/cloud integration.
- Storage & Recovery - Enterprise storage, backup, disaster recovery, Commvault systems and Azure Backup.
- An exposure to enterprise infrastructure domains such as networking, virtualization, storage/backup, or databases, with awareness of architecture and standards.
- Familiarity with security-sensitive or regulated environments, including audit, compliance, remediation activities, and basic hybrid cloud concepts.
- Industry certifications and ITIL Foundation (or equivalent service management training) are considered assets.