Specialist, Enhanced Medical Staff Support
Island Health
- Vancouver, BC
- Permanent
- Full-time
- Experience in the application of trauma-informed approaches and inclusive, culturally safe practices.
- Understanding of the issues faced by people from equity-seeking groups to ensure a fair process for all complainants and respondents.
- Self awareness of internal bias and a culturally sensitive, trauma informed approach, to client services.
- Demonstrated ability in investigative procedures, interviewing, report writing, and applying sound judgment, best practices, policy and legislation to support informed decisions.
- Comprehensive knowledge of Medical Staff Rules and Bylaws, Respectful Workplace and Human Rights legislation, labour relations, and dispute resolution practices.
- Ability to function effectively and independently in a highly dynamic environment, including working under pressure, responding to changing priorities, and managing emotionally charged situations.
- Demonstrated ability to provide supportive leadership to diverse groups and interact comfortably with a variety of disciplines at all levels of the organization.
- Demonstrated ability to establish and maintain effective working relationships at all levels of the organization and in a complex environment.
- Demonstrated ability to work independently and in collaboration with others.
- Demonstrated strong and respectful communication skills, both verbal and written.
- Ability to identify opportunities for, and to conduct coaching and educating others on, respectful workplace concepts, behavioural expectations and impact to staff and culture.
- Excellent conflict resolution, facilitation, and/or mediation skills.
- Demonstrated ability to lead groups in learning.
- Demonstrated ability to facilitate workshops and meetings with multi-level and interdisciplinary staff to achieve effective outcomes.
- Physical ability to perform the duties of the position.