Administrative Assistant

• Manage and coordinate schedules, including organizing meetings, conferences, and travel arrangements.
• Handle sensitive grievance-related documentation and ensure accurate data entry into organizational systems.
• Provide prompt and attentive responses to inbound calls and email inquiries.
• Maintain and update records, ensuring all documentation is well-organized and easily accessible.
• Collaborate with team members to support office operations and address administrative needs.
• Assist in the preparation and formatting of documents using Microsoft Office Suite applications such as Word, Excel, PowerPoint, and Outlook.
• Schedule appointments and ensure timely communication with all stakeholders.
• Deliver exceptional customer service to internal and external contacts.
• Support the team by managing inbound and outbound calls as needed.

• A minimum of three years of experience in an administrative support role.
• Fluency in both English and French, with strong written and verbal communication skills in both languages.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Demonstrated experience working in a unionized environment.
• Strong organizational skills and attention to detail, especially in data entry and record-keeping.
• Excellent customer service and interpersonal skills.
• Ability to manage multiple tasks and meet deadlines effectively.
• Prior experience handling sensitive or confidential information.

Robert Half