Associate Trust Officer
Royal Bank of Canada View all jobs
- Montreal, QC
- Permanent
- Full-time
- Handle estate, trust, and protection mandate accounts
- Create an exceptional client experience by providing superior service and comprehensive fiduciary solutions that meet the needs and goals of clients
- Develop proactive client contact strategies to ensure the broadening of the client relationship to the next generation and with RBC Wealth Management
- Ensure client strategic objectives are known and reviewed, and a documented client action plan is set up customized to the client’s unique situation
- Identify any referral opportunities to appropriate professionals across the RBC network
- Ensure the process for obtaining new business is efficient and seamless for the client and their professional advisors
- Demonstrate a commitment to taking ownership and accountability for efficient client problem resolution
- Knowledge of the provisions of the Civil Code of Québec related to trusts
- Demonstrated ability in managing complex family dynamics, the grieving process, and dealing with conflict
- Ability to communicate with clients about general investment, estate, financial, trust, and taxation issues, including economic conditions
- Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs
- Knowledge of trust administration and tax rules and planning opportunities
- Canadian Securities Course (CSC)
- General knowledge of RBC products and services
- Solid foundation in values-based selling
- CSI and/or STEP Canada Estate and Trust related courses
- A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Opportunities to take on progressively greater accountabilities