Account Services Agent

Royal Bank of Canada

  • Vancouver, BC
  • Permanent
  • Full-time
  • 8 hours ago
Job DescriptionWhat is the opportunity?As an Account service agent, you will be responsible for prioritization, co-ordination and control applications submitted for adjudication. You will create capacity for the adjudication team to maintain focus on implementation of strategies processes and disciplines, achieve business plan and enhance client experience.What will you do?
  • Consistently demonstrate a sense of urgency in daily activities and a strong understanding of client impact
  • Work collaboratively with others on the team to ensure proper handling of requests
  • Prioritize and manage workload to ensure time is utilized wisely and individual productivity levels are being met
What do you need to succeed?Must – have
  • Goal-oriented individual with a demonstrated passion for putting clients first
  • Drive and self-motivation with eagerness to learn
  • Ability to adapt quickly to change
  • Working knowledge of Outlook, Microsoft edge and Excel
  • Ability to work shifts within the hours of 7:00am - 9pm (PST) Monday to Friday
Nice to have:
  • Previous administration experience
What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • Competitive Compensation
  • A professional and supportive team environment
  • A comprehensive training program on internal processes and systems
  • Career progression if you have what it takes to be the best
Job Skills Business Case Design, Credit Analysis, Credit Card Systems, Data Gathering Analysis, Financial Statement Analysis, Loss Prevention Plans, Retail Sales Support and Administration, Retail Systems, Risk Management, Taking OwnershipAdditional Job DetailsAddress: 2985 VIRTUAL WAY, SUITE 302:VANCOUVERCity: VancouverCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: PERSONAL & COMMERCIAL BANKINGJob Type: RegularPay Type: SalariedPosted Date: 2025-09-04Application Deadline: 2025-09-15Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Royal Bank of Canada