Head of Studio, RIDE

Toronto, ON
$100,000-110,000 per year
Permanent
Full-time

26 days ago

About UsSweat, recover, connect: (S&T) brings the best of boutique fitness and wellness under one roof. S&T is Toronto's leading boutique fitness and wellness hub, offering the widest collection of group fitness classes in Canada. From complimentary full-service amenities and an unparalleled range of yoga, Pilates, HIIT, indoor cycling, HYROX, and Lagree Megaformer classes powered by top-of-the-line fitness equipment, custom-programmed lighting, immersive projection screens and state-of-the-art sound systems, to premium spa, recovery and high-tech biohacking amenities - every aspect of S&T has been designed to deliver a best-in-class experience with a hospitality approach. With premium spa facilities, café, and bar offerings, members can recharge, recover, and reignite. Tonic House, the multi-functional lounge, workspace and event venue, inspires collaboration and innovation. Since opening in 2019, S&T has innovated and expanded state-of-the art classes across multiple channels: In-studio, Sweat in the Park, Sweat Live, Sweat on Demand, and Sweat on the Roof - a one-of-a-kind, outdoor rooftop fitness studio in the heart of downtown Toronto. In spring 2023, S&T opened its first international sister location, , a boutique yoga and Pilates oasis in the heart of Los Angeles, and opened its second location in Toronto at The Well in December 2023. S&T expanded the brand in June 2025 with a new concept studio, - the world's largest-capacity Lagree studio, and will be bringing a fourth location in Toronto's prestigious Yorkville neighbourhood in 2026. S&T was the recipient of the 2023 Mariana Tek Lasting Community Award, 2023 ClassPass Best Studio Award, and the Mariana Tek Best of Boutique Fitness Awards for 2024 and 2025, recognizing the highest studio attendance and commitment to innovation and excellence.Lead the future of RIDE at S&TWe're looking for a high-performing leader who can sweat the details, push the boundaries, and shape the future of the RIDE Studio across all S&T locations. You'll join a creative, high-performance culture built on connection, innovation, and continuous improvement. You'll have meaningful influence on programming, instructor development, and guest experience across multiple locations while we continue to scale as a best-in-class fitness leader.The OpportunityReporting to the Director of Fitness and working closely with the Manager of Fitness Operations, you'll lead our RIDE studios across all Toronto locations. You'll own studio-specific experience, operations, programming, training and recruitment - elevating instructor performance, safeguarding brand standards, and driving studio results. This role is central to S&T's expansion, providing focused leadership while ensuring alignment across teams and locations.The position is on-site across all Toronto locations, primarily Monday through Friday. Availablity and flexibility to work early mornings, evenings and weekends is regularly required based on business needs.Primary Job ResponsibilitiesStrategy & Planning

Work with the Director of Fitness and Manager of Fitness Operations to shape annual RIDE Studio programming and operational plans aligned with S&T's business objectives.
Provide insight into scheduling, class styles, and performance to support budget planning.
Use attendance, capacity, and guest feedback data to identify trends and inform improvements.
Support evaluation and rollout of systems, tools, and processes that enhance efficiency and guest experience.

Studio Operations Oversight

Lead weekly operations for all RIDE Studio programming across locations, ensuring dependable execution and high standards
Own schedule performance & integrity, instructor coverage, and studio operations & readiness
Uphold operational procedures and performance expectations across all RIDE Studio programming
Daily, weekly and monthly monitoring & tracking of KPIs and quality measures, addressing opportunities and solving challenges proactively
Partner with the Manager of Fitness Operations to align RIDE Studio performance with financial and guest experience goals

Instructor & Talent Leadership

Oversee recruitment, auditions, onboarding, and development of RIDE instructors to ensure alignment with S&T brand expectations
Provide ongoing coaching, mentorship, and performance feedback to support instructor growth
Perform structured class audits at a performance-based cadence to ensure execution of brand standards and guest experience, maintain connection, and accelerate development
Run regular instructor meetings and trainings to drive quality, consistency and connection
Cultivate a supportive, unified instructor culture anchored in S&T values

Programming & Experience Development

Design, evolve, and codify RIDE Studio programming to ensure consistency in standards and delivery across classes and instructors
Collaborate with Marketing and Events teams to develop workshops, themed classes, and community-building initiatives

Communication & Cross-Department Collaboration

Serve as the central point of contact for the RIDE Studio, maintaining strong communication with instructors, operations teams, and leadership
Work in partnership with other Heads of Studio to optimize business performance and company goals, align standards, elevate instructor performance, and maintain an exceptional guest experience.
Provide daily updates, insights, and recommendations to the Director of Fitness and Manager of Fitness Operations
Collaborate with Operations, Marketing, and Events teams to ensure alignment and smooth execution of initiatives.

Leadership & Culture

Teach classes as appropriate to business needs and priorities, using teaching moments to model excellence and lead by example
Champion the S&T brand, team values, and guest experience, ensuring every class reflects the brand's mission and standards
Monitor FitGrid ratings, guest feedback, and NPS to identify strengths and improvement opportunities
Evaluate new tools, technologies, and best practices to enhance the guest experience
Foster a culture of high performance, accountability, and collaboration across the RIDE Studio team
Recognize strong performance and drive continuous development through structured feedback loops
Participate in and promote DEI initiatives to support inclusive programming and team practices
Lead with empathy, integrity, and consistency, ensuring all actions reflect S&T's values and elevate the environment for instructors and guests

KPIs

Performance to budget
Employee NPS and guest feedback
Recruitment effectiveness
Instructor performance

About YouYou're energized by high standards, driven by developing others, and comfortable leading in environments where consistency, pace, and quality matter. You're excited by growth, you adapt quickly, and you take pride in elevating experiences through thoughtful leadership and disciplined follow-through.

Proven group instruction and team leadership experience within a multi-studio or high-growth environment
Passion for creating exceptional guest experiences
Strong musicality and class design instincts
Comfortable working with numbers, action-oriented, and results-driven with data-informed mindset
Detail-oriented, organized, and relentless in your pursuit of excellence and following through on clear, measurable plans
Ability to remain calm and consistent as you navigate high-pressure situations and adapt through change
Build credibility through fairness, consistency, and professionalism
Empathetic with candour, ability to deliver and receive feedback as part of growth
You welcome challenge and inquiry with openness and curiosity

Requirements

Proven track record as an industry-leading group fitness instructor in RIDE
Current CPR/AED
Liability insurance for group fitness instructors
Ability to work across multiple locations and adjust availability based on business needs

Compensation and Benefits

Base salary $100,000 - $110,000 per annum dependent on experience
Enrollment in annual management bonus plan targeted at 10%
Health Care Spending Account $1,500 per annum
Extended health benefits
Unlimited S&T membership for you and a loved one
40% off at Sweat and Tonic shop
20% off at Tonic Bar
20% off Tonic Spa treatments
Access to discounts at up to 5,000 retailers across Canada
Employee Assistance Program
Top-up parental leave
Up to $2,500 tuition reimbursement annually

Inclusion and Equal Opportunity EmploymentWe are an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Sweat and Tonic

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