Project Coordination Manager, Leased Spaces

• Supports the intake process for new LAS project requests working with the Program Directors to define project requirements and resourcing approach.
• Facilitates requirements gathering and needs assessment using the provided framework to ensure a clear and comprehensive scope of work is identified.
• Supports the documentation of the detailed scope of work, order of magnitude schedule and cost estimate.

• Actively engages all internal and external stakeholders and delivery partners.
• Clearly communicates roles, responsibilities and project requirements.
• Defines, documents and communicates protocols for communication, deliverables and information sharing with all stakeholders.
• Provides requirements and standards information to external stakeholders and ensures understanding of client requirements for each project.
• Establishes regular meeting cadence, agendas and invitations.

• Oversees the activities of the internal and external project team members and monitors task completion.
• Communicates progress, issues and challenges to stakeholders.
• Facilitates solution development and risk mitigation strategies.
• Performs administration activities including review of landlord invoice submissions, consultant submittals and deliverables, tracking change notices and decisions.
• Collaborates with additional service line partners as required.
• Provides regular status reporting to the client.
• Ensures projects are delivered on time, in accordance with the defined scope of work, budget requirements and security requirements.

• Develops and maintains effective relationships with clients, tenants and external stakeholders and project delivery partners including landlords, contractors and consultants.
• Manages all escalations in partnership with the Program Director.
• Effectively and pro-actively communicates with stakeholders, such as Clients, contractors and industry bodies (as required) to ensure Client satisfaction.
• Develops strong internal relationships with other line of business leads in order to ensure alignment and promote and support integrated delivery of services - One BGIS.

• Delivers services in accordance with all documented processes, work instructions and policies to ensure consistency, repeatability and alignment with BGIS / Client needs respect to key delivery sub-processes, such as document management, change management, scope management, schedule management, cost management, quality management, team management, communications management, risk management, procurement, approvals, close-out.

• Provides reporting to the client on a regular basis for each project as defined by the delivery plan.
• Provides information as required to support regional reporting requirements.

• University or College Degree (Bachelors level or greater).
• Education and certification in one or more of the following areas: Interior Design, Change Management, Project Management, Facilities Management or related fields. (3-5 years' experience in the area of workplace and or project delivery services including but not limited to interior design, project management, corporate real estate.)
• Excellent communication skills.
• English / French bilingual is an asset. (Experience in customer service and client facing activities)
• Effective leadership skills and management skills Experience working on corporate real estate projects.
• Skilled in critical thinking.
• Has excellent relationship building and relationship management skills. (Experience managing customer relationships)
• Excellent influencing and conflict resolution skills. (Experienced in leading complex project teams and stakeholder groups)
• Excellent problem-solving skills. (Experience in facilitating workshops and other engagements for problem solving and or requirements gathering and discovery.)
• Organizational skills and attention to detail.
• Able to meet requirements for Federal Security Clearance.

• None Required.

BGIS