Senior Systems Specialist, Executive Support - BCEHS

• Provides direct technical support to BCEHS CAO, BCEHS ELT, BCEHS ELT EA’s, BCEHS Board Chair, BCEHS Board Members and Board Liaison by gathering and testing various tech equipment and providing support during Board Meetings.
• Configures/supports/moderates and setup AV Meetings at the BCEHS Virtual Way building. Sets up and moderates BCEHS Town Halls and Leaders Forums specific for the CAO.
• Supports all AV Rooms at BCEHS Corporate office on all floors. These include, Video conferencing including using Skype, Zoom and Teams and laptop/ in room PC presentation equipment.
• Oversees planning, establishing, and maintaining the technical components and infrastructure necessary to support the Board and Executives on various technological platforms.
• Provides specialized technical troubleshooting and support of approved Apple devices, and coordinates and supports implements system upgrades and system tuning to ensure maximum performance, security and stability of organizations approved desktops/laptops/VOIP devices/Wi-Fi AP’s and switches.
• Provides technical consulting, and proposes recommendations related to the acquisition of new systems and standards or the implementation of new applications on existing systems. Develops business cases that assist decision making processes. Installs, configures, tests and maintains hardware and software in support of approved projects.
• Provides training and orientation and develops supporting instructional material for ELT and their related hardware and software usage. Maintains an awareness of current information system trends and issues through literature review, contact with peers at other organizations and attendance at seminars, workshops, and educational programs.
• Assist with BCEHS user account management and other helpdesk tasks as required.

• A level of education, training, and experience equivalent to a Bachelors’ Degree in Computer Science or a related field, plus five (5) years recent related experience in a large, complex information systems application environment
• Expert knowledge and understanding of core desktop and related technologies and strategies, including technology design, implementation equipment and support functions
• Knowledge of current information technology trends and systems.
• Knowledge of organizational policies and procedures, and ability to align and recommend technical solutions
• Ability to understand and clearly relate technical information and principals of operation to other members of the organization.
• Ability to analyze operational problems and recommend innovative solutions.
• Team player with well-developed interpersonal and communication skills.
• Customer focused with ability to facilitate and encourage cooperation between diverse stakeholders and skill sets.
• Demonstrated ability to build and maintain effective relationships.
• Self-directed, highly motivated, results-oriented and able to motivate others.
• Ability to prioritize and manage multiple tasks and projects.
• Ability to work in an environment in transition and act as an agent of change.
• Excellent written and verbal communication skills, accompanied by proven presentation skills in a corporate setting.
• Excellent analytical and technical skills.
• Understanding of the political climate of the enterprise and how the navigate accordingly.
• Ability to apply multiple technical solutions to business problems.
• Ability to quickly comprehend the functions and capabilities of new technologies.

• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Provincial Health Services Authority