Environmental Project Manager
Bureau Veritas
- Quebec
- Permanent
- Full-time
- Responsible for maintenance and development of client accounts;
- Key liaison between the client, the laboratory, and senior Bureau Veritas management.;
- Ensure Client feedback is passes on to senior Bureau Veritas management team;
- Respond to all client call (telephone or email) within one hour of reception time, redirect calls or emails to PMA so as to meet this objective;
- Develop client relations through the provision of top notch client services;
- Provide clients with technical support on their varied sampling projects;
- Stay current on all Application and interpretation of environmental regulations;
- Document and get closure to all client complaints, CARS;
- Stay current with all methods, PARs, and MOCs, via the various reporting tools of the QSI, and CMR databases;
- Assist the sales team with active participation in development and execution of the regional sales strategies;
- Development of actual and potential clients through active participation in new account identification, and regular account reviews of all actual clients;
- Work in conjunction with the client to coordinate all related project requirements;
- Facilitate communication between clients and other laboratory departments;
- Assist with the preparation of correspondence and reports for technical analytical data review, marketing information, and other related documentation;
- Develop and train newly hired assistant project managers;
- Work with accounting staff to facilitate discussions on client account payment habits; assist with collection of monies owed;
- Adhere to all Health and Safety Regulation;
- Adhere to and participate with all QA\QC policies of the organization to eEnsure Quality Standards are maintained;
- Maintain current employee training file;
- Assist the sample logistics department with the entry of samples into the laboratory lims system according to established SOP;
- Provide assistance to the Container preparation department in high season, if required.
- B. Sc. or its equivalence with at least (3-5) years' experience in the environmental laboratory industry;
- Must have basic chemistry knowledge for application in a laboratory setting;
- Mining knowledge and all other related mining experience is an asset;
- Excellent oral and written communication skills in both French and English;
- Excellent computer skills;
- Must be people oriented with Excellent interpersonal communication and organizational skills;
- Must be organized, detail-oriented, and focused;
- Must be able to work independently and have superior multitasking skills, ability to work under pressure
- Represents the Bureau Veritas values and is at all times professional;
- Must have a leadership personality and act as role model to junior project management staff;
- Should be a responsible, independent, dedicated, and motivated with very good team spirit.
- Applicant should be willing to work extended hours (or flex hours) as deemed necessary as in order to achieve targeted budgetary invoice levels, or other administrative tasks.