Administrative Lead

Vaughan, ON
$60,000-70,000 per year
Permanent
Full-time

1 month ago
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The Opportunity:Are you ready to lead the administrative heartbeat of a busy, specialty dental clinic? Our client is seeking an Administrative Lead who is passionate about creating a welcoming, stress-free environment for patients and their families. What matters most is your ability to make patients feel comfortable and cared for from the moment they walk through the door.This is your chance to take on a leadership role where you'll make a real impact on both the patient experience and the success of the practice. You'll be part of a supportive, collaborative team that values your expertise, initiative, and drive to deliver outstanding service.What You'll Be Doing:As the Administrative Lead, you'll be at the center of the patient experience, ensuring the office runs smoothly and patients feel supported at every step. Your key responsibilities will include:

Guiding patients through scheduling and appointment processes, ensuring they feel informed and comfortable.
Coordinating appointments and follow-ups to keep the office running efficiently.
Building strong, lasting relationships with patients, families, and the clinical team.
Collaborating with clinical staff to ensure seamless, high-quality care for every patient.
Managing communication between patients and providers, ensuring clarity and responsiveness.
Leading by example to foster a positive, organized, and professional office environment.

What You'll Need To Be Successful:

Minimum of 2 years of experience in a dental administrative or treatment coordination role.
Strong leadership skills with the ability to motivate and guide a team.
Exceptional communication and interpersonal skills, with a genuine passion for patient care.
Highly organized and detail-oriented, able to manage multiple tasks efficiently.
Proactive and solution-focused, capable of working independently and handling challenges with ease.
Experience with dental software (Tracker and RecallMax preferred).
A genuine commitment to delivering exceptional patient experiences and supporting the growth of the practice.
A long-term mindset, eager to grow with the organization and take on new opportunities as they arise.

Compensation Expectations: $60,000 - $70,000.

ML6