Supervisor, Building Operations
Halifax
- Halifax, NS
- $66,170-85,630 per year
- Permanent
- Full-time
- Facilitate the completion of both on-demand and preventative maintenance work on facilities
- Carry out work in accordance with not only best practices, but also based on Service Level Agreements and the timelines and prioritization noted within them
- Carry out Work Order procedures within City Works and any other CMMS required
- Make recommendations to Business Units regarding maintenance activities and scope within various trade groups including but not limited to structural, mechanical, and electrical maintenance and repair work.
- Review and provide input on standing offer contracts as required
- Ensure the required permits are managed and reports are submitted to the Manager, Building Operations
- Ensure all facility quotations for all repair and replacement work are reasonable. Ensure guidelines and service standards are met by all contractors
- Ensure contractors and internal staff are monitored to ensure standards are met
- Ensure preventative maintenance routines are performed on all building systems as required
- Scheduling, organizing, implementing and setting priorities on assigned maintenance programs and other work assignments
- Ensures proper building operations by inspecting work sites, organizing work, coordinating materials and equipment, and directing the work of subordinates and outside contractors in performing work assignments and that the necessary regulatory requirements are met.
- Ensure service level agreements are met with all clients and ensure that a feedback mechanism is in place for customer satisfaction
- Work closely with external parties in delivering services to the BUs
- Provide effective leadership to private sector partners and contractors
- Assist other BUs in developing strategies to optimize resources with respect to operations
- Ensure work order requests are completed in a timely and efficient manner that meets the expectations of customers
- Implement alternative service delivery strategies
- Monitor and manage expenditures within tight budget constraints
- Generating detailed records as required, including cost estimates, work schedules, material usage, work units completed
- Ensure interdepartmental charge-backs are applied to appropriate work orders
- Maintain accurate records and reports on operational and contractual matters
- Monitor/Manage revenues and expenditures within the budget. In cooperation with the Team Lead/Manager, assist in identifying and prioritizing any capital projects
- Responsible to oversee and provide direction to independent service providers and internal staff and make effective recommendations in respect of performance management and progressive discipline as may be required
- Hiring, training and skills development, performance assessment, and recommended discipline of employees
- Participate in weekly Duty Supervisor on-call rotation
- Ensuring staff incident and accident reports are submitted in a timely manner
- Ensuring collaboration within the office through teamwork, sharing of knowledge, resources and communication, including regular staff meetings
- Approving requests for leave, monitors attendance and coordinates and assigns workloads
- Ensuring staff is knowledgeable in HRM policies and procedures (i.e., Workplace Rights Policy, Human Rights Policy, Occupational Health & Safety, etc.)
- Administers collective agreements (CUPE & NSGEU), manages attendance and safety legislation compliance of subordinates as required
- May perform other related duties as assigned
Education and Experience:
- A Provincial Trade Certification, a Facility Management Administration designation, Real Property Management designation or a CET certification is required
- A minimum of 3 years' experience in Facility Management
- A minimum of 3 years' Supervisory experience in a unionized environment
- Experience working in a trade-related environment
- Experience in scheduling and tracking work orders using computerized maintenance management software
- Experience in supervising of staff and contractors
- A combination of education and facilities management experience may be considered
- Current & valid NS Driver's license (minimum Class 5). Must provide drivers abstract.
- Clear understanding of Facilities Management Services delivery, Electrical and Fire Codes, HRM Procurement policies and delivery system, & budgets
- Comprehensive knowledge of occupational safety and environmental regulation and practices
- Knowledge of pertinent Collective Agreements within HRM, including agreements with CUPE and NSGEU 222
- Working knowledge of HRM relevant software, i.e., Microsoft Word Suite, SAP, Outlook, and other electronic records management systems, City Works
- Ability to develop strategies to optimize resources within the business unit