Avionic Technical Representative - Customer Response Center Day Shift (Montreal / Wichita)
Bombardier
- Dorval, QC
- Permanent
- Full-time
- Support Business Aircraft customers and Field Service Representatives by troubleshooting, providing technical guidance and making technical recommendations on aircraft systems.
- Prepare accurate, complete, and concise technical reports and correspondence.
- Lead meetings with other internal and/or external resources to resolve issues affecting the return to service of the aircraft.
- You have a College Diploma in Aircraft Maintenance (Avionics).
- You have comprehensive technical knowledge and experience of aircraft systems for the Challengers and the Global Express.
- However, candidates with avionics technical knowledge on other Bombardier products will also be considered.
- You have a minimum of ten (10) years' experience in problem solving in the Interior and the Green Aircraft domain.
- You are customer focused and have strong English and French communication skills (spoken and written).
- You have an AME license or equivalent (an asset).
- You must be available for off-site assignments on short notice (10%).
- You are comfortable using MS Office Programs.