Delivery Manager (AI Platform)

Toronto, ON
$110,000-125,000 per year
Permanent
Full-time

19 days ago

Job Description:Company descriptionPublicis Groupe Canada is the Canadian subsidiary of Publicis Groupe, the second largest communications group in the world and a global leader concentrated within four main activities: Communication, Media, Data and Technology. Publicis Groupe Canada represents the vision of a set of collaborative and integrated agencies that offer expertise and insightful services to many of the biggest brands in North America.Publicis Groupe Canada is committed to its Diversity, Equity and Inclusion mandate which focuses on four pillars: Education, Talent Management, Outreach and Giving Back. Since the mandate's launch in 2020, they have made strong and continued growth in all their pillars including top-tier mental health benefits, regular education sessions for employees, six business resources groups for employees of various backgrounds and their allies and developing training and scholarships programs with POV and the Miami Ad School Canada. The Groupe also launched This Is The Job, an initiative designed to work with Canada's largest school boards to change the complexion of the marketing industry and inspire racialized teens and young adults to consider a career in the industry.Canadian brands include: Publicis Canada (Publicis Canada, Hawkeye, Razorfish, Publicis Health, ThePubProductions, Nurun, Publicis Sports & Entertainment), Publicis Media (Starcom, Spark Foundry, Zenith), Leo Burnett (Leo Burnett Canada, Ove Brand Design, Leo Burnett Design), Saatchi & Saatchi (Saatchi & Saatchi Canada, Synergize, TPM),MSL Canada/North Strategic (North Strategic, MSL Canada, Notch Canada) and Publicis Sapient.
OverviewThe Delivery Manager (DM) owns end-to-end agile delivery for core components and features within our AI platform. This role ensures cross-functional workstreams across engineering, data/ML, product, UX/UI, QA, and third-party partners operate in sync, translating strategic roadmap priorities into structured, executable sprint plans.The DM partners closely with Delivery, Product and Technical Leads to define clear requirements, user acceptance criteria, dependencies, and sequencing, ensuring teams move forward without blockers and with full visibility into risks and trade-offs. Day-to-day, this role drives sprint cadence, backlog refinement, and delivery predictability across AI/ML engineers, DevOps, backend developers, and design teams.Operating within a complex ecosystem of APIs, agents, data pipelines, and media-driven workflows, the DM ensures quality standards are consistently met and that releases are technically sound, operationally ready, well documented and aligned to business outcomes. This is a hands-on delivery role for someone who combines strong technical fluency with disciplined agile execution in fast-moving environments.
ResponsibilitiesAgile Delivery & Execution

Translate Product backlog created by product managers into demonstration ready sprint plans
Maintain an integrated delivery plan including dependencies, milestones, risks, and resource alignment
Lead agile ceremonies (planning, stand-ups, retros, cross-team syncs)
Drive alignment across engineering, product, design, QA, data/ML, and vendors
Proactively identify and mitigate technical, operational, and resourcing risks

Quality & Governance

Define and enforce acceptance criteria and testing standards for AI workflows and platform releases
Ensure documentation standards across architecture, workflows, releases, and admin guide with training in mind for user types
Embed responsible AI practices including model evaluation, bias testing, data privacy, security compliance, and human-in-the-loop processes
Coordinate with engineering on model versioning, monitoring, drift detection, and rollback readiness

Operational Readiness & Iterative Development

Lead release coordination including communication, release notes, and stakeholder enablement
Oversee release readiness, stakeholder sign-off, and post-launch smoke test validation
Adjust sprint plans based on burn-down charts and release dates

Qualifications

5-7+ years in Agile delivery, technical project management, or similar roles
Experience delivering complex AI/ML, data, or platform-based products
Strong knowledge of software development lifecycle and iterative delivery models
Demonstrated success leading multidisciplinary technical, data, design teams
Experience with Jira, Confluence, and modern collaboration tools
Exceptional communication and facilitation skills
Ability to simplify complexity and create structure in ambiguous environments
Agile and Certified ScrumMaster designation (CSM)

Preferred / Nice to Have:

Experience in marketing, advertising, or creative operations workflows (campaigns, content production, approvals, trafficking, reporting)

Additional informationTransparency matters to us. The salary range for this position is $110,000-$125,000 per year. Actual compensation within this range will be based on a variety of factors, including relevant experience, knowledge, skills, and applicable certifications. This range reflects what we reasonably expect to offer based on current market data.We use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications or analyzing resumes. These tools assist our recruitment team but never replace human decision-making. We believe in a human-first approach, where your experience and potential are recognized by people.Publicis Canada is committed to building a diverse workforce representative of our community. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply. If you require a specific accommodation please contact Human Resources at 416-925-7733 or by email at inquiries@publicisna.com

Publicis Groupe

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