Advertising and Promotion - Events & Groups Assistant

Revelstoke Mountain Resort View all jobs

  • Revelstoke, BC
  • Permanent
  • Full-time
  • 1 month ago
EVENTS AND GROUPS ASSISTANTRevelstoke Mountain Resort boasts the longest vertical descent in North America and legendary powder that draws skiers and riders from around the globe. Just minutes from the charming mountain town of Revelstoke, this four-season destination offers world-class skiing, heli- and cat-skiing, mountain biking, and hiking, along with a vibrant village base and luxury accommodations. Beyond its celebrated slopes, Revelstoke offers exclusive real estate opportunities, from slope-side residences to luxury alpine chalets, giving guests and investors the chance to own a piece of this iconic mountain lifestyle.We’re seeking an enthusiastic, detail-oriented Events & Groups Assistant to support the planning and delivery of exceptional events and group experiences. This role is ideal for someone looking to grow their career in events, hospitality, and resort operations while working in a dynamic, work-hard-play-hard environment.JOB SUMMARYThe Events & Groups Assistant supports the Events & Group Coordinator and Events Manager in the execution of resort-hosted events and group programs. This role focuses on administrative support, logistics coordination, and on-site assistance to ensure events and group experiences are delivered smoothly and professionally.From weddings and corporate groups to festivals, real estate showcase events, and group travel programs, the Events & Groups Assistant helps manage the details that bring each experience to life, ensuring a high standard of service and guest satisfaction at every touchpoint.JOB DUTIESEvent & Group Support
  • Assist with the coordination and execution of resort-hosted events, including weddings, conferences, festivals, and special events.
  • Support group bookings by helping prepare itineraries, schedules, and activity confirmations.
  • Assist with real estate-related events, property tours, and showcase weekends.
  • Help prepare event orders, timelines, checklists, and setup details.
  • Support client communication by assisting with confirmations, information requests, and follow-ups.
On-Site Event & Group Assistance
  • Assist with event and group setup, execution, and teardown.
  • Support the Events & Group Coordinator as needed during live events.
  • Help ensure guest arrival, registration, and transitions run smoothly.
  • Provide friendly, professional guest support and escalate issues when needed.
Vendor, Partner & Department Coordination
  • Assist with coordinating vendors such as AV, décor, catering, transportation, and entertainment.
  • Help communicate event and group requirements with internal departments including Food & Beverage, Front Office, Housekeeping, and Activities.
  • Support timeline tracking to ensure all departments and vendors are aligned.
Administration & Reporting
  • Assist with maintaining event and group documentation and files.
  • Help compile post-event notes, feedback, and satisfaction insights.
  • Support data entry and basic reporting related to events and groups.
Marketing & Guest Experience Support
  • Assist with capturing event and group content (photos, short videos) for marketing use.
  • Help ensure all guest interactions reflect Revelstoke Mountain Resort’s brand standards and commitment to excellence.
Experience / Passions / Education
  • 0–2 years of experience in hospitality, events, tourism, or customer service (resort experience an asset).
  • Strong organizational skills and attention to detail.
  • Friendly, professional communication skills with a guest-first mindset.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Comfortable using Microsoft Office; experience with event or booking systems is an asset.
  • Available to work evenings, weekends, and holidays as required.
COMPENSATION & BENEFITS
  • Season pass for both summer and winter mountain activities
  • Discounts on Food & Beverage
  • Discounts on Retail, Rentals, and Mountain Sports School
  • Employee discounts on affiliated hotels and resorts
  • Health and Wellness benefits
  • Paid Vacation accrued annually
DISCLAIMERThe above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Revelstoke Mountain Resort