Loading Dock Clerk - Bilingual
Xerox
- Montreal, QC
- Permanent
- Full-time
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients - no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at and explore ourPosition Concept:This position works onsite with the customer in the Loading Dock.Focus on the following:
- Delivery of service that meets the Service Level Agreements and delights the customer
- Supporting the achievement of productivity improvements
- Contributing to service transformation and business growth
- Load and unload packages by hand or skid using suitable material-handling equipment such as pallet jacks.
- Upon receiving packages, must inspect the unloaded packages for any damages or irregularities.
- Review and ensure shipment accuracy - refusal of inaccurate packages
- Maintaining clean and debris-free dock areas for a safe working environment.
- Perform backfill duties for absent coworkers
- Perform other duties as assigned by Manager
- Set up and operate high level mail equipment such as: finishing equipment in an automated high speed / high volume environment
- Perform basic digital print production
- Complete and maintain all logs and reports including month-end reports
- Bilingual - Fluency required in both English and French
- Experience in customer facing role / customer service role
- Proven ability to work under pressure handling multiple tasks to ensure timely completion of all activities
- Able to listen and communicate effectively
- Ability to lift and move up to 50 pounds
- High School Diploma or equivalent certification
- Effective organizational skills