Work Schedule Standard (Mon-Fri)Environmental Conditions Able to lift 40 lbs. without assistanceJob DescriptionDiscover Impactful Work:To carry out the on-site product inventory maintenance and optimization of the Supply Center and support eBusiness initiatives. Supply Center Specialists work closely with the Thermo Fisher Sales Team to optimize the inventory and customer experience of these onsite stocking programs to ensure continued growth of Supply Centers!A Day in the Life:Working at one of Thermo Fishers’ largest volume and highest service level customer locations, the SCS is responsible for ongoing inventory, mix optimization, and customer experience to ensure Supply Center annual growth goals are met, including:Maintaining inventory and storage units (e.g. receiving deliveries, unpacking stock, restocking, rotating inventory "first-in-first-out, cleaning unit, performing physical inventory and maintaining visual ID and branding standards)Ordering inventory (e.g. use SCMS or manual systems for collecting daily sign-out sheets or forms, compiling a list of depleted inventory, placing restocking orders and adding new products as needed)Ensure the accurate product mix within the Supply Center to match the needs of the customersMaintain merchandising standards, branding standards, and accurate inventory quantity and product mix and maintain equipment conditionProactively seek feedback and look for opportunities to improve our business relationships both internally and externallyRespond to customer inquiries, maintain customer lists, reports, and recordsProvide real-time customer and competitive intelligence to support teams and colleagues on a regular basisSupport eBusiness initiatives by sharing account specific knowledge and improving key account relationshipsImplement and assist with product shows, seminars, on-site promotions, and other on-site promotional events tied to Supply CenterComplete all required trainingWill perform other related duties as the need arises and/or assigned including training backfill SCSs and new hiresKeys to Success:EducationBachelor’s degree in Biology or related field preferred.Experience/Requirements2+ years of proven experience in customer service, sales, research & development or other related field (equivalent combinations of education and relevant work experience may be considered).Is customer-centric and keenly aware of markets, trends and competitors.Anticipates needs and problems while crafting solutions.Demonstrates a sense of urgency, contagious optimism and a “can do” demeanor.Is innovative and never satisfied with the status quo.Greets challenge and change as opportunity.Has courage and confidence to try new things and learn from mistakes.Encourages, motivates and collaborates with others.Builds effective partnerships with customers and colleagues.Working ConditionsWorks hours must be performed during normal business hours to match delivery times and customer hours.Daily car travel to and from account locations is required.Is required to lift up to 50 lbs.May be required to stand for long periods of time while performing work duties.Must work safely with chemicals and hazardous materials.This position does not offer relocation benefits.Benefits:We offer competitive remuneration, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
