Greenhouse Experience Specialist
Deloitte View all jobs
- Calgary, AB
- $58,000-96,000 per year
- Permanent
- Full-time
Work Model: On-site
Reference code: 133031
Primary Location: Calgary, AB
All Available Locations: Calgary, ABOur PurposeAt Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.By living our Purpose, we will make an impact that matters.
- Have many careers in one Firm.
- Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
- Learn from deep subject matter experts through mentoring and on the job coaching
- Collaborate with the Lead Facilitator to support the delivery of a Greenhouse session, either in-person at your local Greenhouse or across Canada online.
- Assist in coordination of the workshop planning process, including taking notes during scoping and planning calls, tracking action items, and supporting with research activities.
- Listen to clients and account teams to understand client challenges and opportunities.
- Engage with Deloitte clients, account teams and broader ecosystem to gather background information and collateral to support session design.
- Apply knowledge of business terms and definitions and begin to understand how organizations make decisions based on strategic, financial, and market considerations.
- Participate in the development of comprehensive documentation for each session, which includes capturing notes, building slide decks, synthesizing, and organizing the information for summary reports.
- Contribute to Experience Design Execution and collaborate with the team to enhance session delivery.
- Participate in day-of session delivery by managing all session materials (invitations, presentations, and workbooks etc.), utilizing digital collaboration tools, and supporting breakout activities.
- Research and pilot innovative client experience approaches that can be deployed in the Greenhouse environment.
- Build relationships and serve as an ambassador for the Greenhouse Experience Program to educate account teams on the Greenhouse design process.
- Minimum of 3-5 years of experience in a client-facing or professional services organization or related environment.
- Demonstrates basic business writing and effective document development skills (including note taking and tailoring complex information), exhibiting logical structuring and appropriate formatting.
- High comfort and professionalism when communicating with clients and executives (verbal and written communications), including copy-writing skills to support our engagements are highly desirable.
- Proven proficiency with technology including online collaboration tools (MS Office, Teams, Zoom, Klaxoon, Miro, PollEverywhere) and comfort learning how to use new cutting-edge tools.
- Excellent organizational and project management skills. We move at fast pace, so time management skills are essential.
- Demonstrated comfort with ambiguity and has what it takes to push forward despite it.
- Must be able to lift and move 25 lbs.