Product Specialist

Saskatoon, SK
Permanent
Full-time

19 days ago

Description :Saskatchewan Blue Cross®, one of Saskatchewan’s Top Employers, is currently recruiting for a full-time permanent Product Specialist to join our team in the Product & Partnerships department. This position offers the flexibility to be in-office or participate in hybrid options in our Saskatoon or Regina office.JOB FUNCTIONReporting directly to the Manager, Product & Partnerships, the Product Specialist is a hands-on product leader responsible for the development, enhancement, and performance of Saskatchewan Blue Cross’s product portfolio, including group benefits, personal health, life and living benefits, and travel insurance. This role supports product lifecycle management through market and performance analysis, execution of product enhancements, and partnership initiatives. By balancing agility with best-practice discipline, this role contributes to product quality, competitiveness, and member value through actionable insights and ownership of outcomes.WHY CHOOSE SASKATCHEWAN BLUE CROSS?We’re driven by a mission to empower communities on their journey to whole health and wellness, and have a lot of exciting things ahead of us. We’re improving our members’ experiences through investment in our people, technology, services and products. When you join our team, you’re joining an organization where employees are valued, recognized for their contributions and empowered to make us stronger. The wellbeing of our employees, our members, our partners and our communities is at the heart of our operations.Our industry is evolving fast, and so are we! We’re looking for people who:

Share our values
Believe that creating great experiences is totally within their control
Collaborate and always set others up for success
Build positive relationships and an understanding of what people’s needs are
See solutions and possibilities (not problems!)
Are simply outstanding at what they do

DUTIES & RESPONSIBILITIES

Own the execution of assigned components of the product roadmap, from concept through delivery and optimization
Manage assigned product portfolios across the full lifecycle, including evaluation, enhancement, and performance optimization
Lead, coordinate and manage product initiatives, coordinating cross-functionally and making day-to-day decisions to ensure successful execution, and timely delivery
Proactively identify opportunities and risks, while developing insights and recommendations based on adoption, utilization, competitive analyses, and stakeholder feedback
Maintain product policy language, ensuring regulatory compliance while supporting speed-to-market
Analyze and translate product performance data to identify trends, gaps, and recommendations for improvement
Drive go-to-market readiness for new and enhanced product offerings
Continuously scan the market for emerging trends, best practices, and competitive threats to inform pricing, positioning, and product strategy decisions
Apply customer and market insights to improve relevance, value, and simplicity of offerings to support growth in existing and new market segments
Communicate insights clearly and transparently and translate findings into actionable recommendations for leadership and cross-functional teams
Manage assigned partner relationships with a focus on performance, value delivery, and continuous improvement, ensuring alignment with service level and contractual obligations
Collaborate with partners to deliver product enhancements and identify opportunities for value creation, while holding partners accountable to agreed-upon service standards and outcomes
Act as a product subject-matter expert, enabling Sales, Marketing, Underwriting, Compliance, Member Experience, and other teams to successfully support product execution and issue resolution
Contribute to KPI definition, development and accountable target setting related to sales, adoption, member satisfaction, and retention
Proactively communicate decisions, progress, risks, and outcomes
Resolve complex product issues, escalating when risks are elevated or alignment is required
Champion product outcomes and vision ensuring stakeholders are informed and aligned

QUALIFICATIONS & SKILLS

Bachelor’s degree in Business, Commerce, Marketing, Economics, or an equivalent combination of education, training, and experience
3-5 years of experience in product management, product development, insurance, or a related analytical role with evidence of leading people
Sales and/or marketing experience is considered an asset, particularly in understanding market needs, supporting go-to-market execution, and strengthening product positioning
Self-motivation with strong business acumen, demonstrated ability to identify opportunities, make sound product decisions, and deliver results independently, while collaborating effectively within cross-functional teams
Strong analytical capability with experience in market analysis, customer segmentation, performance reporting, or pricing support, including the ability to combine data, judgment, and business context to make timely decisions
Proficiency with reporting tools, analytics platforms, and Microsoft Office applications
Excellent written and verbal communication skills, including preparing reports and presenting findings
Strong organizational skills with the ability to manage multiple priorities and meet deadlines
Curiosity-driven mindset with a bias to action and continuous improvement, creating innovation, problem-solving, and creativity
Demonstrated experience managing vendor or partner relationships
Working knowledge of health benefits, life and living benefits, or travel insurance
Critical thinking and structured problem solving
Ability to translate insights into clear, actionable product recommendations
High ownership mentality; delivers with minimal direction; can deliver multiple priorities at the same time
Strong project coordination skills including prioritization, and execution
Strong relationship management skills
Clear, concise verbal and written communication
Willingness and ability to travel within and outside of Saskatchewan
Flexibility to work outside of core business hours
Legally entitled to work in Canada on an unrestricted basis
Criminal Record and background check satisfactory to Saskatchewan Blue Cross

Saskatchewan Blue Cross is an equal opportunity employer committed to diversity and inclusion and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.We are also deeply committed to Indigenous inclusion. We recognize the importance of lived experience, cultural knowledge, and traditional leadership. These are valued alongside conventional qualifications as part of our holistic approach to recruitment.#SBCCareers

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