
Technical Trainer
- Ottawa, ON
- $66,339-110,565 per year
- Permanent
- Full-time
- Open, flash up, configure, shut down and secure SEACOT during core and non-core working hours;
- Ensure the continuity of SEACOT training events through the quick identification and resolution of software and hardware defects that negatively impact training;
- Support the RCN by providing instructors with training integration support;
- Support LM Canada training staff in the design and development of “Train the Trainer” modules, training of new Instructors and NTTTS staff, courseware development, and coordination activities to meet customer requirements;
- Provide cross-training to NTTTS in trainer support duties to develop redundant LM Canada support capacity;
- Assist NTTTS and RCN staff with Tactical Control Room support on an as required basis;
- Log and communicate SEACOT simulation defects and areas for enhancement;
- Perform build check and regression testing on newly installed builds;
- Synchronize, review, and provide advice to RCN and DND Staff, regarding SEACOT schedules with Naval Fleet Schools (NFSs), Fleet Schedules, and other primary users, in balance with trainer resources, other In-Service Support (ISS) contractual requirements and LM Canada requirements;
- Assist Team Lead with SEACOT usage reports and other duties, as required;
- Prepare for and conduct tours and demonstrations of the SEACOT;
- Assist SEACOT System Administrators as required with library maintenance;
- Assist with technical and physical maintenance routines as required;
- Draft, coordinate, and submit Facility Access Requests or Visit Clearance Requests as required;
- Complete LM Canada annual audit and training requirements; and
- Be flexible to changing customer priorities and teamwork schedules which will result in any combination of work during and beyond core hours, to include semi-regular evening shifts and/or overtime.
- Maintain operational currency in CMS to support NTTTS training delivery requests in areas of warfare experience as available;
- Maintain currency on LM delivered CMS software and/or technologies to support training delivery requests in areas of warfare experience as available;
- Support courseware analysis, design and development activities through data collection, storyboarding/scripting, reviews, workshops, and other activities pertaining to Naval Combat Operations to meet RCN requirements;
- Participate in the courseware review cycle by adapting training materials based on operational and trainer Facilitation experience, as well as internal and customer stakeholder input; and
- Liaise with internal technical and development staff in the development and continuous improvement of training materials and services.
- Diploma from a recognized school or military/civilian technical or operational training with 3-5 years of professional experience;
- Recent experience or demonstrated capacity to develop training material and/or instruct in a classroom environment;
- Experience with Military trainers and synthetic training solutions;
- Solid working knowledge of Microsoft Office;
- Experience with course scheduling, authoring training materials, and training conduct;
- Strong analytical and communication skills;
- Experience with Voice Comms and Naval tactics;
- Strong knowledge of computers, peripherals, and networking;
- Previous RCN service in an Operator Occupation;
- Ability to work with minimum supervision and follow common LMC processes; and
- Ability to obtain and hold a NATO SECRET security clearance.
- Detailed knowledge and experience with CMS 330 would be an asset;
- Experience with the Canadian Forces Individual Training and Education System (CFITES) would be an asset; and
- Bilingual (English, French, Spanish, German, Portuguese) would be an asset.
- Flexible, compressed work schedules, depending on business requirements, where you have the option of Fridays off, as well as the possibility to work remote part-time
- Competitive compensation
- Time to recharge with vacation, personal days, holidays, and parental leaves
- Comprehensive Family Medical, Dental and Vision coverage available on your first day of employment, along with:
- Virtual Health Care (24/7 access to medical professionals)
- A Wellness Spending Account to aid in your wellness journey
- Employee & Family Assistance Program (EFAP) which includes free face to face counselling sessions
- Medical Travel Insurance
- Onsite fitness facilities at our main office locations
- A Registered Retirement Savings Plan that includes matching company contributions on your first day of employment, that also includes access to Financial Advisors providing investment advice and comprehensive financial planning
- Employee discounts to save on goods, services and various recreational activities
- Access to a robust spectrum of development resources to enhance your skills and/or advance your career including:
- Free learning resources through a modern and engaging platform
- Education Assistance Program
- Reimbursement for a professional membership
- Self-directed Mentoring