Service Shop Coordinator - Evening - Mtl
Paccar
- Saint-Laurent, QC
- $70,000-85,000 per year
- Permanent
- Full-time
- Permanent, 40h/week ;
- Monday to Friday, 3PM to 11:30PM (8h/day) ;
- Salary 70-85K, with possibility of +, depending on experience ;
- 4 weeks of vacation ;
- 5 days of paid leave ;
- 12 statutory holidays ;
- Being paid weekly ;
- On-site parking ;
- Insurance (medical, dental, divison, etc.) costs covered 100% by the employer ;
- Télémédecine and employee assistance program ;
- RSSP matching program ;
- School tuition fees reimbursement ;
- Be coached and mentored by experts ;
- Professional development and career growth within the company ;
- Corporate events (Christmas Party, Family Day event, etc.).
- Review work order information such as mechanics' billable time;
- Validate and review workshop procedure documentations ;
- Validate warranties or estimated repair costs and code tasks to warranties;
- Coordinate appointments;
- Plan and prioritize workshop work;
- Contact the manufacturer and workshop to obtain authorizations;
- Validate and communicate with service writers (technical advisors), mechanics and foreman;
- Ensure complete documentation for a claim;
- Make policy requests to different DSM;
- In the absence of the foreman act as a substitute
- DEP in heavy vehicle mechanics or other related field;
- Experience in warranty repair techniques and procedures of various heavy vehicle manufacturers;
- French and English (speak, read, write - intermediate);
- Good knowledge of computer systems;
- Organization;
- Teamwork
- Problem Solving.