GRC Manager

• Business group: Operational Risk Program
• Project: eGRC project
• Contributes to the overall success of the Global Operational Risk (GOR) Program by supporting the execution and ongoing sustainment of the Bank’s New Initiative Risk Assessment (NIRA) program, including the transition of NIRA capabilities to the enterprise GRC (eGRC) platform. The role supports maintenance of governance documentation, KPI and Data Quality (DQ) monitoring and reporting, and facilitating the resolution of system related issues and enhancement requests.
• All activities are conducted in compliance with governing regulations, internal policies, and procedures.

• The Operational Risk Program will offer the opportunity to support the enhancement of Operation Risk Management tools. This is a unique opportunity to build their skills and further their career within the banking industry.

• Assist in maintaining and enhancing the Bank’s New Initiative Risk Assessment program documentation (e.g. NIRA Standard, Procedure, etc.), ensuring related tools and artefacts remain current and fit for purpose.
• Support change management activities, and maintain and organize NIRA related communications, documentation, and training materials within SharePoint and other designated repositories, ensuring content is current, accessible, and consistently presented to stakeholders.
• Support and coordinate stakeholder inquiries related to the existing NIRA system, working closely with reporting and technology teams to facilitate remediation of issues (e.g. system bugs, new functionality requests, etc.).
• Assist in the transition of the NIRA system to a new eGRC platform by supporting development of system design requirements, including coordinating with relevant stakeholders, including Technology, eGRC Governance groups and other first and second line of defense teams to ensure that they are aligned with eGRC platform capabilities, methodologies and data model.
• Monitor and analyze NIRA KPI and Data Quality metrics and produce meaningful reporting and insights to support ongoing program monitoring, working in collaboration with stakeholders to identify trends, data quality issues, and areas requiring follow up or escalation.
• Provide support to other ongoing and ad hoc operational risk management initiatives and projects aimed at strengthening risk management practices and tools as needed.

• 4+ years of experience in risk management, operational risk, or compliance within a financial services or regulated environment, including risk assessment processes, and operation within a structured control and audit context.
• Excellent analytical skills, with experience, validating, analyzing data and supporting KPI and Data Quality (DQ) monitoring activities.
• Hands on experience managing documentation and materials in SharePoint or similar repositories
• Proficiency with Microsoft Office tools (Excel, PowerPoint, Word)

• Experience supporting large scale, cross functional initiatives, such as eGRC platform delivery or transformation efforts, requiring coordination across multiple stakeholder groups.
• Previous experience with Power BI

• Strong collaboration and communication skills, with the ability to work effectively with cross functional teams, and to prepare well structured documentation, and stakeholder communications.
• Strong execution and organizational skills, and the ability to manage multiple priorities with attention to detail and follow through.

• Bachelor’s degree in Business, Risk Management, or related field.

• The ideal candidate would have strong management experience and would be able to collaborate effectively with the many different stakeholders. The ideal candidate would be able to translate business requirements into technical requests.

• 2 rounds
• 1st – HM + Director – 30 mins – in-person preferred
• 2nd – HM + VP – 30 mins – MS Teams Video

• AI is not used to screen, assess, or select candidates.
• This role reflects an existing vacancy at the time of posting.

ProViso Consulting