Bike Valet Assistant Operations Supervisor - Canada Summer Jobs

• Be between the ages of 15-30 years old at the start of the job
• A Canadian citizen, permanent resident or refugee*
• Have a valid Social Insurance Number

• International students and individuals on temporary work or visitor visas are ineligible for this position.

• Coordinate and oversee day-to-day Bike Valet operations, including site setup, equipment transport, and teardown.
• Act as the official standby and coverage lead for shifts when needed, including evenings and graveyard hours.
• Serve as the primary weekend shift supervisor, ensuring consistency of service quality and staff coverage.
• Support the Bike Valet Manager with scheduling, shift adjustments, and last-minute replacements.
• Maintain real-time communication with site staff, providing direction and resolving operational issues on-site.
• Ensure accurate customer service and adherence to Bike Valet protocols at all times.

• Supervise on-site staff and volunteers during events, ensuring professionalism and adherence to safety standards.
• Provide hands-on training and coaching for new attendants and site leads.
• Monitor attendance, punctuality, and staff performance, reporting issues to the Bike Valet Manager.
• Promote a positive, collaborative work culture that prioritizes safety, teamwork, and customer service.

• Manage all Bike Valet equipment, including racks, tents, signage, radios, and tools.
• Conduct regular inventory audits and maintain detailed records of equipment usage and condition.
• Coordinate and assist in the repair, cleaning, and maintenance of all Bike Valet gear.
• Track supply needs and communicate procurement requests to the Manager and Finance.
• Oversee secure storage, organization, and transportation of all assets.
• Participate directly in the loading, unloading, and setup of materials for events and sites.

• Ensure that all operations comply with WorkSafeBC and Occupational Health and Safety regulations.
• Serve as the on-site safety lead, monitoring adherence to safety procedures and PPE use.
• Hold and maintain a valid First Aid certification and respond to any on-site incidents or emergencies.
• Conduct safety briefings for staff and volunteers prior to shifts or special events.
• Document incidents, near-misses, and hazards; report findings to the Bike Valet Operations Manager promptly.
• Support ongoing staff training in safety awareness and emergency procedures.

• Complete daily operational reports, including attendance, bike counts, incidents, and site observations.
• Submit weekly summaries to the Bike Valet Manager for analysis and performance tracking.
• Maintain updated records of inventory audits, maintenance schedules, and operational logs.
• Assist in collecting data and feedback for program evaluation and reporting.

• Outdoor work in varying weather conditions
• Event-based shifts, including evenings, weekends, and holidays
• Physically active role requiring standing and walking for extended periods

• Education: Diploma or certificate in Operations, Event Management, or related field (or equivalent experience).
• Experience: Minimum 1-2 years in operations, logistics, or event coordination, preferably in transportation or sustainability sectors.
• Certifications:

• Valid First Aid Certification (required)
• Valid BC Class 5 Driver’s License (required)
• Familiarity with WorkSafeBC and OHS standards (required)
• Technical Skills:

• Strong working knowledge of Google Workspace, spreadsheets, and scheduling tools.
• Ability to track and manage inventory systems accurately.
• Mechanical aptitude for basic equipment maintenance and repair.
• Core Competencies:

• Hands-on operational execution
• Leadership under pressure
• Organization and time management
• Safety and compliance awareness
• Excellent communication and teamwork
• Attributes: Reliable, proactive, detail-oriented, physically capable of moderate lifting, and passionate about sustainability.
• Additional Requirements:

• Must be available for weekend and evening shifts regularly.
• Must be willing to work occasional late night shifts when event schedules require coverage.
• Ability to perform physical tasks, including setting up and moving equipment.
• Comfortable working outdoors in varying weather conditions.

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