Senior IT Administrator

Edmonton, AB
Permanent
Full-time

2 days ago

Senior IT AdministratorReporting to the Director, Information Technology, the Senior IT Administrator is responsible for the ongoing architecture, deployment, maintenance, and monitoring of the organization's IT environment, both internal and cloud-based infrastructure. The Senior IT Administrator will be responsible for refining and maintaining IT policies, leading the delivery and timely completion of IT operations and infrastructure projects, providing support on operational issues and incidents as well as other related tasks.What will do you as a Senior IT Administrator, IT Services?

Manage and maintain the operations of server, network, and cloud infrastructure with support from external service providers
Work with internal and external team to administer and support Windows and Linux systems, including patching, upgrades, hardening, and lifecycle management
Support hybrid infrastructure environments including co-located data centers and cloud platforms
Automate routine administrative and operational tasks using scripting and automation tools
Drive org wide cybersecurity awareness efforts and other security related exercises (eg. Phishing simulations, pen tests, etc.)
Incident, Monitoring & Support
Act as a Level 3 escalation point for Service Desk and other IT teams
Work with internal team members and external vendors on systems monitoring, alerting and remediations
Respond to cybersecurity related alerts, remediate and/or escalate in a timely manner
Provide after-hours support for high-priority incidents
Create and maintain system documentation, operational procedures, and technical diagrams
Assist in the development and maintenance of procedures and playbooks
Deliver knowledge transfer and process hand-off sessions to Service Desk team as required

Spark Power Employee Benefits and Perks:

Diverse customer base-including: industrial, commercial and institutional
Competitive wages and commission, and bonus structure
Excellent benefits package with flexible options and wellness spending accounts
RRSP
Hands-on and supportive leadership team
Continuous training and skills improvement including Spark U and external training
Employee referral bonus program
Corporate discounts (hotels, travel, insurance, retail..)
…much more

Do you have the Spark? Here's what we're looking for:

Experience with:
Windows Server & Active Directory
PowerShell and scripting/automation
Storage technologies (SAN, NAS)
Networking technologies (routing, switching, VPN, segmentation, WAN/LAN/WLAN)
Security technologies (firewalls, SIEM, Endpoint & Email security)
Remote Management platforms (e.g., Connectwise Automate, NinjaOne, etc.)
Operating Systems: Windows Server (2016–2022+), Linux (Ubuntu, CentOS)
Identity Management: Active Directory, Microsoft Entra ID
Cloud platforms: Microsoft Azure
Web services: IIS
Unified communications: SIP, VoIP, conferencing systems
Working knowledge of Microsoft 365, SharePoint, and Microsoft Teams.
Understanding of ITIL processes eg. Incident, Change, and Release Management.
Experience with task automation and operational efficiency improvements.
7+ years of experience in an IT/Systems Administrator or similar role
Bachelor's degree in computer science, IT or a related field is a strong asset
Effectively work in a model with both internal team members and external vendors in a collaborative and productive environment
Possess strong communication skills with a solution focused mindset
Self-driven and capable of managing multiple priorities simultaneously
Ability to be intentional and provide thoughtful reasoning for actions and suggestions
Ability to document technical processes clearly and concisely
Experience supporting or delivering small to medium scale infrastructure projects and enhancements
Experience with software development or platform technologies (e.g., .NET, MySQL) considered an asset.

Who is Spark Power?Spark Power is the leading independent provider of end-to-end electrical services and operations and maintenance services to the industrial, utility, and renewable asset markets in North America. We work to earn the right to be our customers' Trusted Partner in Power™. Our highly skilled and dedicated people, located in the communities we serve, combined with our knowledge of the power industry, technology expertise, and commitment to safety, ensures we deliver the right solutions that keep our customers' operations up and running today and better equipped for tomorrow.Spark Power welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Spark Power

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