Key Account Manager - National Accounts
PCI Panasonic Canada Inc.
- Mississauga, ON
- Permanent
- Full-time
- Sales and Business Development - Establishes higher market shares by impacting customer's overall business, improving sell-through promotions, and in-store and online brand representation through existing and new customer bases.
- Uses an analytical approach to sell by focusing on available data to help predict future performance trends. Collaborate with internal and external teams to develop and implement successful long lead promotional plans to meet National Retailer timelines. Effectively spend and track Marketing Development Funds and monitor sales for volume incentive rebate plateaus.
- Resolves daily issues in regard to credit, returns, pricing, accounting, shipping, contract/program, supply chain, samples, stock, product knowledge and information, and end-user complaints. Prepares and delivers dealer line review presentations as required.
- Reporting and Sales Forecasting - Assists in the preparation of sales forecasts and reach consensus with the SAP/IBP process.
- On a daily basis track sale, targets, forecast and last year in relation to the Business Plan. Communicate issues, or trends with Demand Planner. Ensures master data sheets are provided as required. Resolves sales specific demand planning exceptions and alerts.
- Forecast Accuracy - Negotiates and collaborates with buyers and supply chain groups on an on-going basis to achieve forecast accuracy. Resolves issues stemming from internal consensus and fulfillment meetings.
- Quota and Inventory - Achieves sales quota through the development of appropriate strategies. Monitors inventory levels to correct excess problems and acquire additional stock if necessary.
- Training and Merchandising - Coordinates with team members to plan training, and to maintain quality merchandising standards with regard to in-store brand representation.
- Requires High School graduation with 10 years plus sales experience. An acceptable equivalent would be University or College graduate in sales or marketing, with 5 years sales experience.
- Minimum 2 years experience managing a major national retail relationship.
- Knowledge of the appliances industry, SPS Commerce, Vendor Central or Retail Link are considered assets.
- Working knowledge of Microsoft Office, SAP, IBP.
- Mostly significant and complex problem solving, with some routine elements. Significant and complex problem solving involves planning and organizing promotions to maximize sell-through and ensure adequate supply to meet demand, and preparing Business Plan recommendations.
- Routine problem solving would be resolving issues from credit, shipping, returns, contract/program, supply chain, samples, pricing, stock, and product knowledge.
- Majority of time spent establishing rapport and influencing customers, with some time negotiating settlement to complex problems.
- Involves negotiation with buyers and supply chain staff to achieve forecast accuracy, and to address issues from internal consensus and fulfillment.
- Negotiation is also required for business development, the increase in market share, and positioning in all product categories.
- Rapport is required to give support to accounts, to impart product knowledge, and to resolve daily issues.
- Comprehensive Medical, Dental and Vision Coverage with a Health Spending Account
- Panasonic Retirement Pension Plan (RPP/DCPP)
- Group Retirement Savings Plan (RSP)
- Generous Parental Leave Top Up
- Education Assistance Program/ Tuition Reimbursement
- Employee Purchase Program
- Employee & Family Assistance Program (EFAP)
- Competitive Rates on Home and Auto Insurance
- Employee Volunteer Program – Paid Time Off for Volunteer Days
- Onsite Events!
- And many more benefits & perks