Business Operations Manager, Athletics & Recreation

Oakville, ON
$78,546-98,182 per year
Permanent
Full-time

1 day ago

Reporting to the Associate Director, Athletics & Recreation, the incumbent is accountable for operational support, process management and administrative leadership in support of the Associate Director, the department and Sheridan-wide athletic initiatives. Under the guidance of the Associate Director, the incumbent coordinates processes for the department that include confidential transactional human resources, general and specialized operations, financial budgeting and control, athlete eligibility, bursary distribution, scholarship tracking and event planning. The incumbent is responsible for the supervision and oversight of 3 Full-time staff and approximately 94 part-time employees, mostly- but not exclusively- student staff responsible for front-facing customer service. The incumbent participates in the development of departmental short-and long-term planning (e.g. information gathering) and policies, procedures and manages the student database which houses athletic and academic information for student athletes. In addition, the incumbent is responsible for executing department projects and work against the backdrop of institutional initiatives and priorities, including new student orientation. They are required to organize and expedite the flow of work through the Athletics Office and to have a thorough understanding of Athletic and Recreation operations and activities in order to act on behalf of the Associate Director as appropriate and to escalate matters when necessary. The incumbent also leads and participates in projects and special events/initiatives such as Homecoming, Hall of Fame Ceremony, Athletic Banquet, Sky Blue Golf Tournament, Scholarship Tracking, Hosting Championships. Due to confidential aspects of this work, considerable discretion and judgement is required.What You'll Be Doing

Provides organizational and operational support to the Associate Director and Athletic Department by acting as a main point of contact for students and coaches regarding inquiries, complaints and/or appeals, coordinates scheduling and maintains a central information sharing system for communication and department tracking.
Represents the Associate Director with internal and external stakeholders.
Provides direct supervision and leadership to facility coordinators, front-line student staff, and other front-line employees.
Maximizing staff performance through effective recruitment and selection, development, mentoring/coaching, goal setting and ongoing performance evaluation and management.
Working in collaboration with the Associate Director on annual budget development and creates initial budgets for new activities and projects which includes compilation of information and analysis.
Overseeing the preparation and payment of purchase requisitions/invoices/expense claims and approves purchases within purchasing/signing limits and investigates any variances.
Accountable for payroll and HR transactional processes
Accountable for several Human Resources functions including hiring, contract creation, onboarding, management of grievance documentation, disciplinary actions as well as tracking and submission of absences, vacation schedules, lieu time and overtime payments.
Leads projects, events and activities in support of the Athletics and Recreation Department including initial planning, research, vendor procurement, securing volunteers and logistics (décor, food, programs, speeches, presentations, entertainment etc.).
Assisting in planning for short and long term projects that have college wide and/or athletic department impacted.
Other duties as assigned.

About YouYou have the skills and knowledge to work with an increasingly diverse student and staff population as well as a proven commitment to anti-oppression, equity, and inclusion.You are a self-directed natural leader with a highly collaborative spirit which, combined with your keen interpersonal and conflict-resolution skills, empowers you to build positive and collaborative relationships, lead, develop and motivate staff, create and maintain a positive organizational culture.You exercise sound judgment, diplomacy, discretion, and sensitivity to confidentiality and privacy and are able to handle stressful situations, make decisions, negotiate and handle all levels of conflict in a time sensitive environment.You exercise sound judgement and your sharp problem-solving skills, along with your ability to invite new ways of thinking, allow you to solve challenges in a creative way to help advance organizational goals.The successful candidate will also meet the following qualifications:

4-year Bachelor's degree (3-year diploma/degree + either a post grad. certificate and some professional certifications) in Office Administration, Business Administration, Event Planning, Accounting Operations, Project Management or other relevant field.
5 years experience working within a post secondary environment and preferably in a student service area (equivalency to be considered).
Must have experience in a supervisory role with multiple reports/deadlines and layered organizational structure.
Must understand OCAA, CCAA level sports and college level recreational activities including guidelines, manuals, policies and procedures and league standards.
Must have experience with coordinating projects and events
Must have experience with budgeting and project management .
Must have previous experience in a leadership role where sound judgement, conflict resolution and relationship building were exercised.
Must have a high level of proficiency with current office applications and technologies
Flexible to work evenings and weekends as needed (for on-site events/activities)

Who We AreEvery member of the Sheridan community is passionate about the transformational role we play in people's lives. Our strategic plan, Sheridan 2027: Forging the Future ( ), charts a path towards a new ground-breaking model of higher education that reshapes post-secondary education and better prepares students for the future. We are committed to demonstrably advancing equity, diversity, and inclusivity. Diversity is our strength and fuels our commitment to excellence. Across our campuses, we're making meaningful strides towards developing an equitable and inclusive community.For more information, visit:Other Details
Faculty/Department: Student Affairs
Primary Work/Campus Location: Trafalgar (may be assigned activities at any Sheridan campus)
Work Categorization: Hybrid Position | On-site at least 3 days/week
Reference #: J0326-0557
Employee Group: Administrative
Payband: NK
Salary Range: $78,546 - $98,182
Type of Vacancy: This is a replacement position
Application Deadline: April 28, 2026First Nations peoples have lived on this part of Turtle Island for millennia, stewarding the land, the water and all that contributes to life in this region. Today, the culture and presence of First Nations, Inuit and Metis peoples enrich the lands and people of this territory.Over two centuries ago, the Mississauga people welcomed settlers to this territory, providing sustenance and engaging in trade and commerce. Between 1781 to 1820, eight treaties were signed with the Mississaugas of the Credit First Nation who opened their territory to settlement. Today, Sheridan campuses are located on Treaty 14, also known as the Head of the Lake Purchase of 1806 and Treaty 22 and 23 of 1820.Treaty history is foundational, and it is our collective responsibility to honour the land, as we honour and respect those who have gone before us, those who are here and those who have yet to come. We are grateful for the opportunity to be learning, working and thriving on this land, and we commit to learn the truth and be active in the process of reconciliation.Sheridan values the diverse and intersectional identities of its students, faculty, and staff. Sheridan regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. Sheridan seeks applicants who embrace our values of equity, anti-racism, and inclusion. As such, we encourage applications from qualified candidates who have been historically disadvantaged and marginalized, including those who identify as First Nations, Métis and/or Inuit/Inuk, Black, members of racialized communities, persons with disabilities, women and/or 2SLGBTQ+.Sheridan will provide job applicants with accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. To request accommodation, please contact .You may be asked to provide copies of your educational credentials at the time of interview. Upon hire, we require official confirmation of educational credentials and Canadian equivalency assessments, if applicable.

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