Golf Shop Attendant, Maple Ridge Golf Club

GolfNorth Properties Inc.

  • London, ON
  • Permanent
  • Full-time
  • 3 days ago
Job Posting:Maple Ridge Golf Club requires an energetic, mature, motivated and career-minded new Golf Shop Attendant to provide our customers with a high level of customer service. Responsibilities will include the processing of cash, credit or debit card transactions. Other responsibilities will include minor clerical work, housekeeping and other duties as assigned.Summary:The Golf Shop Attendant will provide our customers with a high level of customer service, and will be responsible for processing credit card, debit card and cash transactions using a custom Point of Sale system. Other responsibilities will include cleaning and stocking the pro shop area and may include moving and cleaning golf carts.Responsibilities:
● Answer customers' questions
● Compute and record totals of transactions.
● Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
● Establish or identify prices of goods and services, and tabulate bills using calculators or POS systems.
● Greet customers entering the establishment.
● Issue receipts, refunds, credits, or change due to customers.
● Maintain a clean and orderly golf shop area inside and outside.
● Receive payment by cash, cheque, credit cards, vouchers, or automatic debits.
● Resolve customer complaints.
● Compile and maintain non-monetary reports and records.
● Stock shelves, and mark prices on shelves and items.
● Perform minor maintenance work, and clean-up dutiesQualifications:
● High school diploma or GED required
● Strong customer service and troubleshooting skills
● Exceptional conflict resolution, negotiation, and objection handling skills
● Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
● Able to work with minimal supervision
● Effective work habits
● Excellent organizational skills
● Able to effectively communicate both verbally and in writing
● Able to work well under pressure
● Strong attention to detail
● Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
● Computer literate, including effective working skills of MS Word, Excel and email
● Proven data entry and typing skills
● Professional appearance and manners
● Strong work ethic and positive team attitudeCore Competencies:
● Customer Focus
● Communication
● Energy & Stress
● Team Work
● Quality Orientation
● Problem Solving
● Accountability and Dependability
● Operating Equipment
● Ethics and IntegrityWorking Conditions:
● Manual dexterity required
● Overtime as required
● Lifting or moving up to 30lbs may be requiredTo Apply:
Please submit your resume and cover letter and write “ Golf Shop Attendant” in the subject line.

GolfNorth Properties Inc.