Data & System Integration Engineer
UnitedHealth Group View all jobs
- Vancouver, BC
- $82,700-171,900 per year
- Permanent
- Full-time
- Maintain daily communications with customers to ensure resolution and proper follow-up, leading customer satisfaction
- Perform problem diagnosis/resolution at customer sites and remotely. Perform trial run of systems to ensure performance meets the established specifications
- Perform hardware/software installation, system configuration, quality test, and documentation according to Radiology, and Stratus defined processes
- Performing functional inspections of installed systems (remote and on-site) including data monitoring and validations to minimize errors according to Radiology, Workflow and Consulting Services defined processes
- Provide feedback concerning workflow issues, performance or other issues and make recommendations for service/tools improvements
- Generate customer reports such as progress, verifications, and exceptions
- Lead or participate in process improvement initiatives
- Other duties as assigned
- Design and implement tools and scripts to improve efficiency of our database related services and tasks
- Work with customer to Modify existing or create new HL7 Interfaces
- Participate in complex design discussions internally and with customers
- Participate in quoting process for custom database work
- Assist other team members in troubleshooting complex issues
- Working in AWS, GCP and Azure Cloud platform, BigQuery, Spanner, MS SQL, Postgres and Oracle Databases.
- Experience with Medical Imaging, PACS or DICOM required, migration of PACS data from one vendor to another.
- Experience leading and managing multiple projects, project management software skills an asset
- Ideal candidate will also have solid customer skills.
- Knowledge of Cloud Storage, SAN Storage
- Excellent written and verbal communications skills and customer service attitude will be an asset
- Ability to work independently and as a member of various teams and committees; Coordinate multiple tasks simultaneously
- Working on Unix, Linux, and VMWare systems.
- Setting up of Google Transfer Appliances.
- Requires Travel: up to 20%
- A PostgreSQL Database Administrator (DBA)
- Solid written and communication skills
- Solid analytical and problem solving skills
- Ability to handle concurrent and complex projects
- Self starter, able to work independently without supervision
- Team Player
- Solid Customer Service skills
- Excellent IT skills
- Solid time management and organizational skills
- Ability to coach and train