Sharepoint Production Support Specialist - REMOTE
NTT Data
- Halifax, NS
- Permanent
- Full-time
- Analyzing B2B SharePoint/Commerce server Production support issues and fixing it.
- Responsible for the analysis and resolution of support tickets via JIRA
- Provide technical support in resolving Major Production Incidents and communicating to senior management the status and progress.
- Debug the code for bug fixes and ensures the solutions adhere to technology standards and best practices.
- Perform root cause analysis on Major issues, track and close them all.
- Provide support for Production deployments.
- Work with the business owners for clear understanding of problem/issues
- Work with Platform team on server related issues/patching activity
- 3+ years production support for Microsoft SharePoint 2013- 3 to 5 years of experience
- 3+ years production support for C#, ASP .NET, ADO .NET, Entity Framework
- 3+ years production support for REST API, Web Services, WCF Services, Windows Services
- 3+ years SQL Server support
- BizTalk Server
- Commerce Server
- jQuery, JavaScript, Typescript
- XML, XSLT, JSON
- Visual Studio 2017
- Azure DevOps
- Microsoft Azure
- Git
- Auth0
- SendGrid
- Monitoring\Alerting tools
- App Dynamics