
Project Manager(TFT 1.0 FTE)
- Ottawa, ON
- Permanent
- Full-time
- Develops and implements PM strategies, charters, methodologies, and best practices to standardize project management processes across the hospital.
- Follows frameworks for project management, including project initiation, planning, execution, monitoring, and closure.
- Provides aspect of business analysis including but not limited to, current state analysis and project/solution requirement recommendations.
- Ensures the alignment of projects with the Royal’s strategic goals and objectives.
- Drive initiatives related to People and Culture/HR, ensuring that projects enhance organizational culture, employee engagement, and HR processes.
- Execute projects focused on improving quality, infection prevention and control (IPAC), and patient safety to ensure optimal healthcare outcomes and compliance with standards.
- Lead projects to implement or enhance policies and procedures to ensure compliance with regulatory and legal requirements.
- Oversee projects supporting operational departments which may include: Finance, Supply Chain, Legal, Professional Practice, among others.
- Monitors project progress, identify and address any issues or risks, and ensure that projects are delivered on time, within scope, and within budget.
- Coordinates with various departments to facilitate project execution and resolve any inter-departmental conflicts.
- Partners with required key stakeholders and clinical leads to ensure workflow alignment and to optimize sustainability.
- Manages and prioritizes resource needs to optimize project performance and ensure timely delivery of project milestones.
- Fosters teamwork in all project related work.
- Identifies potential risks and develops mitigation plans to address them, following risk management policies and best practices.
- Monitors and manages project risks throughout the project lifecycle, ensuring that issues are resolved promptly.
- Establishes and tracks key performance indicators (KPIs) for project success.
- Prepares and presents detailed project reports, including performance metrics, financial summaries, and status updates to senior management.
- Conducts post-project evaluations to identify lessons learned and areas for improvement.
- Compiles reports on portfolios to monitor budgets, performance indicators, and risk factors.
- Acts as the primary point of contact for project-related communications within the hospital.
- Provides regular updates on project status, risks, and issues to stakeholders, including senior management and department heads.
- Presents project updates to senior leadership and board committees when required.
- Facilitates meetings and presentations to review project progress and address stakeholder concerns.
- Acts as a coordinator to help facilitate project priorities among teams.
- Ensures that all projects comply with hospital policies, regulatory requirements, and industry standards.
- Implements quality assurance processes to maintain high standards of project delivery.
- Develops appropriate tracking systems to investigate issues and identify outliers to ensure data integrity and validity.
- Works in a manner that is in compliance with staff and patient/client safety practices, policies and procedures of The Royal.
- Ensures a work environment that is conducive to the Royal’s Anti-Racism, Harassment, Discrimination-Free Workplace and work safety policies and practices.
- Demonstrates commitment to health equity, values diversity and contributes to an inclusive working environment.
- Bachelor’s degree in Project Management, Healthcare Administration, Business Administration, or a related field.
- Master’s degree in Health Administration, Business Administration, MSc in Health Quality or another healthcare-related Master’s degree is preferred.
- Project Management Professional (PMP): Certification from the Project Management Institute (PMI).
- Proven experience in project management (minimum 5 years), with a strong background in managing complex healthcare projects including IT, HR, Finance, Supply Chain, and Quality projects in a healthcare or hospital setting. This experience should include managing projects, leading teams, and handling project budgets and schedules.
- Demonstrated understanding of project management methodologies and best practices.
- Proficiency in project planning, execution, monitoring, and control. Ability to manage project scopes, timelines, budgets, and resources effectively.
- Knowledge and experience in identifying, assessing, and mitigating project risks.
- Knowledge of Ontario Health regulations, standards, and practices.
- Knowledge of Microsoft Office and MS Project and VISIO.
- Excellent verbal and written communication skills are essential for interacting with stakeholders, presenting reports, and facilitating meetings.
- Proficiency in project management software and Microsoft Office Suite.
- Strong analytical and problem-solving abilities to assess project performance, identify issues, and develop solutions.
- Strong organizational and time-management skills to handle multiple projects, prioritize tasks, and meet deadlines.
- Strong leadership skills to manage and motivate project teams, resolve conflicts, and drive project success.
- Ability to align projects with organizational goals and drive meaningful improvements.
- English level A- is mandatory in oral expression, comprehension, reading and writing. Bilingual (French/English) is considered an asset