SUPPORT ASSISTANT B

• Job ID: 63123
• Job Category: Administrative
• Division & Section: Engineering & Construction Services, ECS Engineering Support Services
• Work Location: Metro Hall, 55 John Street
• Job Type & Duration: Full-time, 2 Temporary vacancies (8 months), 1 Temporary vacancy (11 months)
• Hourly Rate and Wage Grade: $36.35- $39.69
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: L79 Full-time
• Number of Positions Open: 3
• Posting Period: 08-Apr-2026 to 22-Apr-2026

• Performs varied administrative tasks involving the preparation, research, summary and reconciliation of data and the control and expedition of documents, data, revenues and cash. Prepares and processes documents/statistical summaries/reports etc. Assesses and analyses data. Drafts and signs correspondence.
• Checks work for accuracy and conformity with regulations, policy and procedures and corrects/resolves outstanding/incorrect items. Identifies issues and recommends solutions. Performs complex calculations.
• Directs, coordinates, schedules and trains assigned staff. Checks/verifies work of assigned staff. Operates office equipment and computers utilizing a variety of software packages, applying speed and skill. Prepares presentation material. Utilizes detailed layout and formatting.
• Co-ordinates and maintains a complex record/retrieval system. Maintains supplies inventories. Responds to e-mails, telephone and in-person inquiries from senior staff, the public, agencies and other levels of government utilizing in-depth knowledge of procedures, regulations and criteria.
• Reviews, accepts or rejects material/applications from the public, ensuring all criteria have been met.
• Receives and pays out cash and cheques, controls, monitors and balances petty cash, prepares bank deposits, withdrawals, reconciliations and processes/checks financial payments. Assists with budget administration for unit.
• Co-ordinates meetings, events and schedules. Takes/transcribes minutes.

• Considerable experience in administrative processing and reviewing documents to ensure accuracy and conformity with legislation, regulations, policy and procedures and correcting incorrect items.
• Experience drafting, preparing and formatting letters, reports, memos, and other business documents using Microsoft Office Suite (i.e. Word, Excel).
• Experience with accounting procedures, practices and techniques including but not limited to accounts payable, general ledger and purchasing.
• Experience using automated accounting and/or financial applications/systems (i.e. SAP S4Hana, Ariba, or equivalent)

• Ability to set priorities, meet deadlines, be resourceful, adaptable and able to work independently with minimal supervision in a fast paced environment.
• Ability to work effectively with staff and deal with the public tactfully and courteously. Aptitude with figures, attention to detail and ability to do arithmetic calculations accurately.Excellent interpersonal skills with ability to communicate effectively, both orally and in writing and able to compose detailed correspondence and to proof read materials.
• Ability to exercise independent judgement and discretion in dealing with confidential matters and correspondence.
• Familiarity in archiving and retrieving files manually and/or electronically in an organized manner. Working knowledge of workplace relevant legislation including Human Rights and Occupational Health and Safety Act.
• Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

City of Toronto