Sales Director (New Business) - Vendor Services
- Toronto, ON
- Permanent
- Full-time
- Bachelor’s degree in any field.
- 5+ years of front-line B2B sales experience with a proven track record of exceeding targets.
- Strong leadership and mentoring skills with a passion for developing talent.
- Excellent communication, active listening, and problem-solving abilities.
- High resilience, intellectual curiosity, and a drive to innovate and lead change.
- Experience in advisory, information, or business services is a strong asset.
- Build and lead a high-performance Acquire team from the ground up.
- Help to design and continuously improve a post-onboarding program that drives 80%+ new hire productivity within 90–120 days.
- Set clear performance milestones and coach team members through discovery, appointment setting, and closing.
- Monitor and optimize sales metrics, using data to drive decisions and improve outcomes.
- Collaborate with senior leadership to shape sales strategy and align on business development goals.
- Conduct QA sessions, provide real-time coaching, and support sales conversations to ensure success.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Evaluate success of sales programs and implement changes to ensure goals are achieved: increasing the meeting number and growing the business in revenue, profit, market share, net customer base.
- Manage and develop internal sales staff by providing supervision, coaching/training, monitoring activities, and participating in performance assessment of sales staff.
- Monitor, provide coaching, and conduct QA sessions on recorded sales conversations.
- Assist in Sales conversations and provide on-call support to insure successful account acquisition and client satisfaction.
- Accurately forecast annual, quarterly, and monthly revenues.
- Maintain high levels of engagement and ability to drive a collaborative and supportive team culture.
- Intellectual agility and curiosity: Willingness to continually learn about the product and customer and use that knowledge adeptly in demonstrating and articulating ITRG’s value proposition.
- Excellent communication and selling skills: Ability to communicate internally and externally with senior executives in a clear, compelling, and concise manner; demonstrate sales skills throughout the sales process.
- Active Listening skills: Ability to listen and respond to a customer in a manner that improves mutual understanding.
- Organization/time management skills: Ability and discipline to effectively manage a series of diverse and compelling sales activities with ongoing re-prioritization and focus.
- Persistence and Resilience: Demonstrates consistent tenacity in managing the sales process and successfully overcomes setbacks and disappointments; used creativity and innovation to address sales challenges and obstacles with a solution-oriented focus.
- Mentoring: Ability to coach, motivate, support, and facilitate the development of a Commercial Partner so they acquire the skills to become a productive Associate Commercial Director.
- Problem Solving: Actively seeks information and input to understand the cause of problems takes action to remove the obstacles and addresses problems before they impact performance and results.
- Business Acumen: Uses knowledge of the business environment and IT to engage customers, preferred.
- Self-awareness: Self-motivated with an awareness and understanding of one’s strengths and areas of development, preferred.
- Experience in an advisory, information, marketing and/or business services organization, preferred.