Client Success Manager - Digital & Performance Marketing
Measure Marketing Results View all jobs
- Oakville, ON
- Permanent
- Full-time
- Own client relationships from onboarding through long-term growth
- Build and refine integrated strategies across SEO, Paid Media (Google, Meta, LinkedIn), Content, Web, and Marketing Automation
- Lead bi-weekly or monthly performance reviews grounded in data, insights, and ROI clarity
- Translate analytics into executive-level conversations and strategic direction
- Collaborate closely with SEO, Paid Media, and Creative teams to ensure flawless execution
- Manage budgets, KPIs, timelines, and performance targets
- Identify upsell and expansion opportunities aligned with client growth goals
- Take accountability for results — pivoting strategy when data demands it
- 3–5+ years in a client-facing account management or customer success role within a marketing agency
- Hands-on experience with SEO, Paid Media, and analytics platforms
- Experience working with North American B2B clients and understanding executive-level ROI expectations
- Confidence in managing multiple accounts without sacrificing strategic depth
- Strong analytical instincts and comfort leading data-driven conversations
- The ability to prioritize impact over activity
- A proactive, ownership-driven mindset
- Comfort working in an autonomous, performance-based environment
- A natural ability to align teams around outcomes
- 3–5 years of agency experience with full client ownership
- Minimum 2 years of hands-on experience in SEO, Paid Ads, and/or analytics
- Experience managing marketing budgets and performance reporting
- Strong understanding of full-funnel B2B growth strategy
- Excellent written and verbal English communication skills
- Eligible to work full-time in Canada
- Ability to commute daily to our Oakville, ON office (this is an in-office position)
- Competitive base salary + performance incentives
- Clear and structured growth path within the Growth Team
- Medical and dental benefits
- Ongoing training and professional development
- A high-autonomy environment backed by strong leadership support
- A team culture rooted in excellence, empathy, and execution
We are sorry but this recruiter does not accept applications from abroad.