
Network Analyst
- Saint John, NB
- Permanent
- Full-time
- Monitor, analyze, and troubleshoot network performance and connectivity issues
- Configure and maintain network hardware and software, including routers, switches, firewalls, and wireless access points
- Perform regular network maintenance and upgrades, including patches and security configurations
- Collaborate with IT teams to support infrastructure projects and ensure network requirements are met
- Maintain network documentation, including diagrams, configurations, and procedures
- Conduct network capacity planning and performance tuning
- Ensure network security by implementing and maintaining appropriate controls and monitoring tools
- Respond to and resolve network outages, service degradations, and security incidents
- Provide technical support and guidance to end-users and other IT staff
- Participating in an On-Call schedule
- Participate in After Hours security patching and remediation as necessary
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience)
- 3+ years of experience in network administration or analysis
- Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, etc.)
- Experience with enterprise class network equipment
- Familiarity with enterprise class network monitoring tools
- Understanding of firewalls, VPNs, and other security technologies
- Excellent problem-solving and communication skills
- Relevant certifications (e.g., CCNA, CompTIA Network+) are a plus
- Experience with cloud networking
- Knowledge of scripting languages (e.g., Python, PowerShell) for automation
- Familiarity with ITIL practices and service management tools
- Health Benefits: Includes coverage for dental, vision, and extended medical care.
- Insurance: Life and disability insurance provided for financial security.
- Support Services: Access to an Employee Assistance Program (EAP).
- Financial Planning: Opportunity for RRSP matching to support your retirement savings.
- Time Off: Paid vacation, holidays, and sick leave for work-life balance.
- Wellness: Wellness programs and access to on-site gym facilities (available in some locations).
- Career Development: Professional growth opportunities and avenues for advancement.
- Perks: Employee discounts on company products or services.
- Convenience: On-site parking or parking allowance.