Job DescriptionWhat is the opportunity?Primary focus of role is on day-to-day deliverables, developing solutions based upon subject expertise, and occasionally representing the department or function at a broader level. This person is able to document procedures and process flows independently, perform user testing for process enhancements and is seen as a go-to-person for day questions from other areas.This position supports RBC’s growth and sustainability by providing Trade Support to RBCCM and RBCWM Municipal trading desks, acting as a liaison between RBCCM / WM trading desks and other trading/sales/operations personnel within RBC and outside dealer firms to ensure timely, accurate execution of daily transactions and the resolution of trade related problems along with position reconciliation between trading systems and will act as the main contact for Trade Clearance & Settlement for dealer comparison and settlement problem resolution.What will you do?This individual is responsible for day-to-day trade support activities for our US Municipal Markets Business. Minimize operational gaps/risks between Revenue Generators and Support teams by connecting-up the organization to support Primary and Secondary Sales and Trading activities.Ensure positions are in sync and resolve any position breaks. Resolve Fails and Unmatched trades in a timely fashion.Monitor and control Settlements that are driven by the effective collaboration of Revenue Generating and Support teams.Reconcile all trade differences and DKs quickly to ensure all bookings/process is clean and efficient.Monitor daily MSRB trade reporting to identify and solve reporting issues.Ensure all queries/issues are addressed in a timely fashion. Escalate issues when necessary. Minimize reputational risk to the firm.Suggest enhancements to and/or create reports/procedures to fill any gaps in control.Ensure all amendments are accurate and evidenced with Trader approval (when necessary).Serve as a resource person for municipal and firm personnel in resolving questions or problems as pertains to municipal operations and trading systems.Utilize platforms such as Bloomberg TOMs, Tradeweb, BPS, Ipreo, and ICI Impact.Assist compliance personnel with various audits, providing documentation and is responsible for answering questions pertaining to operational issues.Assist technology teams with enhancements to systems.Continue to meet all regulatory obligations and maintain zero tolerance on late resolution of audit items.Deliver timely and effective results on all critical business objectives.Continue to support all control and regulatory initiatives.Streamline operational processes to reduce cost and increase speedWhat you need to succeed?Strong knowledge of FI products, settlements and surrounding processesObtain Securities Industry Essentials (SIE) exam & Series 99 license within 2 month period2 years of fixed income experienceKnowledge of trading regulatory policies and procedures i.e. TRACE, MSRBProficient with trading systems (Bloomberg and MS OfficeExcellent problem solving and resolution skillsTeam player with strong communications skillsStrong organizational skillsWork with time deadlines requiring ability to prioritizeStrong leadership skills with ability to delegate tasks appropriatelyAbility to handle multiple priorities accurately in an area with strict time deadlines as it is often a fast paced, high pressured environment.Ability to work effectively with a variety of personalities.Must be able to communicate clearly and succinctly in person and via email or phone and able to delegate effectively.Must have ability to quickly analyze complex problem situations and provide solutions without direction.​Must have:4 year degree or equivalent industry experience3 - 7 years minimum experienceNice to have:Securities Industry Essentials (SIE) exam & Series 99 license or Series 7 & 63 licenses.Experience sitting on/supporting the trading floor.What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensationLeaders who support your development through coaching and managing opportunitiesWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workFlexible work/life balance optionsJob Skills Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time ManagementAdditional Job DetailsAddress: 90 WESTERN PKY:BEDFORDCity: BedfordCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: CAPITAL MARKETSJob Type: RegularPay Type: SalariedPosted Date: 2026-04-14Application Deadline: 2026-04-29Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
