Outdoor EVS Houseperson
Gateway Casinos
- Canada
- Permanent
- Part-time
- Respond to patron issues in a timely manner and provide resolution to issues, while providing superior customer service.
- Promote excellent employee relations through respect, courtesy, tact and friendliness.
- Clean and maintain all assigned areas, public and non-public in an effective, efficient, safe manner.
- Ensure all cleaning products are stored in the designated area and in a safe and secure environment.
- All equipment is operated, cleaned and maintained according to Standard Operating Procedure.
- Accurately complete inspection reports on all equipment used.
- WHMIS: must be familiar with and follow all WHMIS standards and accurately complete an annual WHMIS test.
- Responsible Gaming: must be familiar with all Responsible Gaming regulations and able to identify and report “Red Flag Behaviours” and accurately complete an annual Responsible Gaming test.
- Accurately follow an SOP (standard operating procedure) and operation of equipment required for each job assignment and perform other duties as assigned.
- Maintain Fall Arrest/Aerial Lift license and be recertified every three years. (Casino Rama to provide training).
- Able to work outdoors in all types of weather, including extreme heat, extreme cold with exposure to insects.
- Must be prepared to complete work assignments/tasks as scheduled and meet deadlines as required.
- Work in a safe and responsible manner at all times.
- Ability to work with industrial floor cleaning equipment and able to push and lift heavy equipment.
- Ability to work on a scissor lift at elevated heights of nineteen feet or more.
- Ability to safely operate an outdoor utility vehicle in all types of weather.
- Ability to work independently and/or cohesively as part of a team and inspire, foster commitment and pride while promoting good employee relations with co-workers.
- Committed to learning, be competent and maintain knowledge of cleaning supplies, floor care equipment and other motorized equipment, including proper and safe storage of such.
- Ability to safely work with specialized cleaning chemicals, such as strippers, waxes, sealing agents, etc.
- Able to perform duties continuously throughout a shift and multiple times per week (example: dusting slot machines, washing floors).
- Good organizational skills.
- Demonstrate accountability and follow through on commitments.
- Good physical stamina and able to continuously perform heavy lifting, bending stretching.
- Ability to lift a minimum of 50 lbs.
- Ability to shovel snow and assist with emergency situations.
- Proven customer service experience.
- Able to work in a busy, fast paced environment.
- Able to work in a “smoking” environment while cleaning outdoor Smoke Shelters.
- Previous similar experience is an asset.
- All employees at Casino Rama are expected to:
- Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act
- Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols
- Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers