Liabiity Claims Specialist Commercial Auto
DGA View all jobs
- Toronto, ON
- $70,000-120,000 per year
- Permanent
- Full-time
The Liability Claims Specialist in Commercial Automobile provides essential claims service and is accountable for managing a portfolio of commercial automobile third party property damage and bodily injury files. This role includes confirming coverages, investigating claims, evaluation of liability and quantum, settlement negotiations, mediations, pre-trials, and litigation management. The Specialist will ensure timely and accurate handling of documentation, coordinate communication with internal and external stakeholders, and uphold strict compliance with privacy and audit standards.Responsibilities:
- Complete daily tasks using FIS (internal claims system) and email systems.
- Follow up with external stakeholders (e.g., claimants, external vendors, lawyers) to obtain documentation or updates.
- Compile and analyze claimant medical files for external treatment providers and legal counsel.
- Ensure accuracy, privacy compliance, and secure handling of sensitive documents.
- Maintain strict adherence to confidentiality and audit regulations.
- Assist in coaching and mentoring of junior staff.
- Direct and instruct defence counsel.
- University degree, college diploma in Business Insurance or related discipline or CIP designation
- Minimum 5 years experience handling both US and Canadian bodily injury claims
- Strong organizational and time management skills
- Exceptional attention to detail and accuracy
- Ability to work independently and collaboratively
- Experience mentoring
- Ability to maintain confidentiality and comply with privacy standards
- Proficient with administrative systems, Windows applications and Outlook
- Comfortable managing high-volume documentation workflows
- Excellent written and verbal communication skills
- Experience with commercial automobile claims is an asset.