
Senior Manager, Global Payroll
- Toronto, ON Kitchener, ON
- Permanent
- Full-time
- Manage the timely and accurate processing of bi-weekly and monthly payrolls for Canada, US, and various international locations (EMEA, LATAM, APAC) in partnership with local in-country payroll providers
- Confirm accuracy of employee data (new hires, terminations, promotions, transfers, salary changes)
- Prepare monthly payroll journal entries and reconciliations in collaboration with Finance
- Ensure compliance with local labor, tax, and statutory regulations, including year-end reporting (T4s, W-2s, EHT, etc.)
- Stay current on global employment and tax law changes and ensure best practices are adopted
- Prepare and file required reports and/or payments to government agencies
- Support ad hoc reporting, reconciliations, and internal/external audits
- Resolve escalations promptly, identifying root causes and implementing sustainable fixes
- Act as the “superuser” for Ceridian Dayforce HRIS/payroll system, troubleshooting issues and leading enhancements
- Partner with the People & Culture team to integrate payroll with HRIS and financial systems, driving automation and improved data integrity
- Continuously assess and refine payroll processes to improve accuracy, efficiency, and employee experience
- Identify automation opportunities, leveraging emerging technologies and AI tools to lead payroll process enhancements
- Participate in cross-functional corporate projects with payroll implications, including M&A integrations, system implementations, etc.
- Act as a subject matter expert in payroll, providing input on cross-functional projects and serving as a key advisor to the Finance, People & Culture, and Legal teams, among others
- Streamline and enhance payroll policies, procedures, and operating methods to increase overall productivity and efficiency
- Lead, coach, and develop a high-performing payroll team, ensuring clear objectives, professional growth, and strong execution
- Foster an effective team environment by acting as a mentor, sharing your professional and technical expertise, and demonstrating leadership attributes to support and guide junior members
- Responsible for supporting vision, planning and defining team objectives in line with D2L's overall objectives, and leading execution of team deliverables
- Develop strong relationships with peers and leaders to drive productivity, efficiency, and hold team accountable for high quality outcomes
- Deep understanding of Canadian and US payroll with proven experience managing payroll across multiple global jurisdictions
- Ability to navigate complexity, analyze issues using critical thinking, and resolve problems with diplomacy and tact
- Strategic mindset with operational excellence - balancing detail with big-picture thinking
- Strong verbal and written communication skills with ability to explain payroll concepts to all levels of the organization
- Intermediate Excel skills, with the proven ability to organize data
- Exceptional business analysis, data management, and analytic skills with high attention to detail
- Strong experience administering global payroll using HRIS/payroll systems, such as Ceridian Dayforce and/or ADP Global
- Strong experience leading and coaching payroll teams
- Proven ability to create effective working relationships cross-functionally across the company
- Certifications such as PCP, CPM, or Global Payroll Management Certificate is a strong asset
- Bachelor's degree or equivalent in Finance or related area of focus