Get to Know Us:At Dawson Dental Cambridge, we’re committed to delivering exceptional dental care with a warm, welcoming approach. Our modern, patient-focused practice offers a full range of dental services in a comfortable atmosphere — from general check-ups and cleanings to advanced treatments like Invisalign, implants, and kids dentistry. We pride ourselves on making every patient feel at ease, offering flexible appointment times, direct billing, and thoughtful touches like complimentary Wi-Fi and a calming patient lounge. Our team works collaboratively to build lasting relationships with our community by providing high-quality care and a positive experience for patients of all ages.Schedule: Full-TimeMonday: 8:30am - 4:00pmTuesday: 12:00pm - 7:00pmWednesday: 11:00am - 6:00pmThursday: 8:30am - 4:00pmFriday: 8:30am - 3:30pm**Saturday (1-2/mth): 8:30am - 2:30pmWhat Sets Us Apart:Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your termsBrilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance ProgramBuild Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growthCulture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growthThe wage for this Dental Assistant / Patient Care Coordinator position is $23-$28/hour depending on skills, experience, and location.Please note that this is a replacement job opening.Your Role:Prepare treatment rooms, instruments, and materials for procedures, ensuring a clean and safe environmentAssist dentists and hygienists during treatments, maintaining patient comfort and workflowTake dental X-rays and digital images as requiredPerform instrument sterilization and infection control following IPAC standardsUpdate patient charts and provide education on oral hygiene and post-treatment careSupport scheduling, patient flow, and administrative tasksCollaborate with the dental team to deliver efficient, high-quality careFollow all privacy, safety, and regulatory guidelinesEstablish strong patient relationships while maintaining ethical professional behaviourWelcome and assist patients upon arrival, creating a warm and positive first impressionOptimize the daily appointment schedule to ensure full utilization with minimal gapsEffectively manage the recall system and maintain accurate, up-to-date patient recordsHandle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellationsProcess referral letters and other patient correspondence from providers; organize, manage, and file all patient records and chartsProactively manage potential cancellations and address objections to encourage patients to keep their appointmentsComplete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive mannerAbout You:Registered and/or Certified as a Dental Assistant with your Provincial regulatory body or association is requiredPrevious dental assisting experience is preferredExperience with dental software programs is requiredApplication Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.
