IT Senior Manager, PMO – Test, Release & Cutover Management

Canada
Permanent
Full-time

1 month ago

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?Overview of the role:Reporting to the VP, IT PMO, the Senior Manager, PMO – Test, Release, and Cutover Management is accountable for leading the end-to-end quality assurance strategy—including test planning, execution, and automation—managing environment releases, and overseeing comprehensive cutover planning and execution to ensure the seamless and successful transition of projects into the production environment.This role operates in a highly dynamic, fast-paced global environment and plays a pivotal lead role in a multi‑year enterprise ERP program, as the organization embarks on a strategic transition from its current SAP landscape to SAP S/4HANA under the SAP RISE program. The incumbent will be at the forefront of this journey, shaping testing, release, and cutover strategies that enable business continuity while supporting large-scale modernization, cloud adoption, and unlocks future innovation.The incumbent will orchestrate the optimal use of SAP environments, working closely with the Basis and Application teams to understand requirements and to establish, maintain, and communicate an integrated Environment Plan. Additionally, the role includes management oversight of the global Change Advisory Board, ensuring all governance controls are met prior to the promotion of changes to the production environment.The ideal candidate demonstrates a passion for quality, a keen attention to detail and thrives in a fast-paced, global environment, demonstrating adaptability and collaborative leadership.How you will make contributions that matter:

Manage the scope, schedule, and annual planning of application releases, ensuring alignment with stakeholders across application, digital, and regional IT teams, and ensuring the delivery of releases from scoping through readiness for production.
Oversee the SAP environment plan / calendar to support the delivery of SAP projects and releases. Liaise with Technical architecture/infrastructure team to ensure availability of environments to support all project and maintenance activities.
Ensure compliance to policies and audit
Work with the Basis and SAP application teams to plan for periodic and required SAP Support packs and upgrades
Lead the planning and execution of complex integrated cutover plans impacting manufacturing plants, warehouses and back-office functions, covering technical steps, data activities, business readiness tasks, and readiness gates.
Orchestrate technical transports, data migrations, business readiness checkpoints, and change management initiatives across diverse teams and regions
Champion the test methodology and tools across major projects and sustainment. Lead or assign team members to manage test activities, and coach/advise other IT colleagues on test strategy and testing activities. This includes all phases of testing including strategy, System Integration tests, User Acceptance Tests, Performance tests, and Regression tests.
Lead the implementation and ongoing management of a test automation capability, including governance, and oversight of internal and/or external teams responsible for script maintenance.
Manage a team of direct reports, as well as coordinate internal IT and consulting resources focused on both project and sustainment activity
Drive continuous improvement to procedures for the distribution and installation of changes to IT systems.

You are best suited for the role if you have the following qualifications:

Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field—or equivalent professional experience.
8+ years in various leadership roles for SAP implementations and IT operations
Strong technical acumen in ERP systems, landscapes, transports, interfaces, and data migration.
Experience leading or planning ERP environments, releases, or Change Advisory Boards, supported by a strong understanding and hands‑on application of ITIL‑based service management practices.
Proven experience leading global cutover planning, including mock rehearsals, data extraction/loading, and integration issue resolution, combined with strong project management skills in developing and managing integrated cutover plans, risk assessments, and contingency strategies
Demonstrated ability to lead cross-functional, geographically dispersed teams and coordinate with IT, business units, vendors, and system integrators.
Experience facilitating executive-level Go-Live readiness meetings and defining go/no-go criteria.
Experience implementing and sustaining a test automation capability, including tooling, governance, and managing teams responsible for script maintenance and continuous improvement.
Proficient in one or more testing tools and ALM platforms; advanced Excel skills and familiarity with MS Office and SharePoint.
Excellent communication and stakeholder management skills, with the ability to influence and report at Director and VP levels.
Proven ability to lead, coach, and develop high-performing teams, driving accountability, engagement, and continuous improvement through effective goal setting and performance management
Experience driving process improvement, and enterprise-wide standards and frameworks.
Ability to operate effectively in a fast-paced, global environment with shifting priorities.

“As part of their duties, the position holder will be required to communicate and collaborate in English and French, both orally and in writing, with colleagues or other stakeholders located in Québec, elsewhere in Canada, or across North America.”We support and take care of our employees and their families by offering :

Generous and complete benefit coverage with group insurance
Group retirement plan with employer contribution
Telemedicine and assistance program for employees and their families
Employee Share Ownership Plan with an employer match
Paid Parental Leave program
Paid time off: Sick days, floater days and volunteer day off
Opportunity to contribute to a collective RRSP & TFSA
Training and development programs
Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs
Organized activities for employees and their families
Advantageous discounts on Saputo products

Salary: 106,870$ to 140,270$*Salary offers will vary commensurate with experience, education, skills, and training.STATEMENT ON AIAll applications are carefully considered by our Talent Acquisition team.Artificial Intelligence tools may be used in screening applications.Artificial Intelligence is not used to assess or select applications.In Canada, Saputo is a leading cheese manufacturer and fluid milk and cream processor, with a portfolio of well-loved brands such as Dairyland, Armstrong, Neilson, Alexis de Portneuf, and many more. Whether your expertise lies in manufacturing, operations, supply chain management, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.The material contained herein is provided for informational purposes only. All open jobs offered by Saputo Inc. and all companies, corporations, partnerships, limited partnerships and other entities controlled by Saputo Inc. (collectively, “Saputo”) on Saputo's web site are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a Saputo subsidiary, office or department, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance. The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the accuracy or completeness of the information contained on this site or in any referenced links. While Saputo attempts to update this site on a timely basis, the information is effective only as of the time and date of posting. Strict confidentiality will be observed at all times. Saputo is an equal opportunity employer. The information on this site is for information purposes only and is not intended to be relied upon with legal consequence.We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family. Saputo welcomes and encourages applications from people with disabilities. Accommodations up to the point of undue hardships, are available on request for candidates taking part in all aspects of the selection process.

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