Senior Director - Workshop Delivery

• Excels in Leveraging practical experience to improve client strategies, processes and project execution.
• Has subject matter expertise in one of more of the following subject areas.

• Strategy and governance; leadership; project portfolio management; enterprise architecture; IT Strategy; data management; enterprise applications; application development; security and risk management.
• Excels in facilitating and engaging cross-functional groups of IT and business professionals via interactive presentations, training and/or workshops.
• Excels in Learning and flexibly communicating IT best practices to meet the needs of diverse organizations, industries, situations, and audiences.

• Engagement Scoping: Work with clients over the phone to properly scope and formalize the objectives, agenda, deliverables, and overall workshop effort in advance of online or onsite delivery.
• Workshop Delivery: Lead the delivery of four-day workshops, online or onsite, based on Info-Tech’s Best Practice Methodology Blueprints.

• Work with client cross-functional teams to define the scope and outcomes of their IT initiatives / projects, perform capability maturity assessments and gap analyses, and identify member improvement opportunities/recommendations.

• Client Service: Identify client need for continued advisory service and support after the workshop.

• Assist in the development of Statements of Work to formalize the objective, agenda, and deliverables of workshops.

• Commercial Activity: Identify opportunities to provide additional advisory services, workshop, consulting engagements and services to our clients after the workshop.
• Research Support: Transmit new knowledge and lessons learned during workshop interactions to influence and improve the research agenda and content. On occasion, develop client case studies and/or industry research notes.

• Contribute to Info-Tech Research Group research by developing client case studies and/or industry research notes.
• Generate insight and providing expertise to assist with the development of our research content.

• Undergraduate degree in Business, IT, or related discipline. MBA is an asset or equivalent.
• Minimum of 10 years progressive experience in IT leadership OR consulting roles within medium to large organizations (IT team size between 25 and 100 FTEs).
• Consulting roles within large organizations is a definite advantage
• Acquired experience in more than one of the following areas:

• IT Strategy, Organizational Structure, Organizational Change Management,
• Enterprise Architecture, Digital Business,
• Security, Risk and Privacy, Agile,
• IT Governance (COBIT, ITIL)
• AI Strategy
• Data Governance, Data Quality Management, Information Security,
• Application Development, Enterprise Application (ERP/HRIS/CRM/ECM) selection and Implementation,
• Project Portfolio Management, Resource Management, Digital Product,
• Superior interpersonal, communication, and presentation skills, exceptional ability to work well with others.
• The ability, flexibility, and enthusiasm to work in a fast-paced, rapidly growing, and energetic environment.
• Previous experience presenting to a C-Suite audience.
• Certifications in an IT or project management related topic e.g. PMP, COBIT 5, ITIL are considered beneficial
• Deep understanding of current and emerging technologies, how other enterprises are employing them to drive digital business, and how they may be applied to the enterprise to drive digital business
• Travel Requirement: This role will involve travel, for on-site engagements. Willingness and ability to travel 50% of the time (2 weeks per month) is required.
• Visa Requirement: Must be eligible to obtain appropriate work Visa for cross-border work within North America and globally.
• Work Hours Requirements: Must be available for after-hours work periodically to service APAC clients.

• Client Interaction and Facilitation; Ability to build rapport and communicate effectively with clients over the phone and particularly through the facilitation of one-week workshops online or in-person with an audience of 5 to 20 clients (mid management to executive management).
• Exceptional presentation, facilitation, interpersonal communication, and collaboration skills.
• Client Advisory and Service Delivery; lead multiple clients through complex projects by providing guidance, critical analysis, and support.
• Insight Generation; built client relationships and established themselves as a trusted advisor in their space

• Proven ability to build rapport, credibility, and trust with clients at all levels and across all disciplines.
• Opportunity Identification and Definition; lead multiple clients through structured working sessions; can facilitate an inclusive discussion in order to meet clear objectives
• The ability to work independently and remotely for extended periods of time.

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