Child and Family Protection Worker - Ongoing Team

• Assess safety and risk, determine service responses, and collaborate with families,

• Complete investigations, short- or long-term case management, and service planning in

• Maintain accurate documentation and participate in supervision, team collaboration,

• Ensure services are provided in compliance with the Ontario Human Rights Code,

• Uphold commitments under the Truth and Reconciliation Commission Calls to Action.

• Investigation - Receive and assess new referrals, conduct investigative interviews,

• Ongoing Protection - Provide case management, ongoing safety/risk re-assessment,

• Integrated/Community-Based - Perform both investigative and ongoing functions as

• Build respectful, collaborative relationships with children, youth, families, and

• Apply the CYFSA, Child Protection Standards, Signs of Safety, trauma-informed and anti-

• Comply with duty to report and duty to inform requirements under the CYFSA.
• Use Structured Decision-Making (SDM) tools for assessment and planning.
• Coordinate services with internal teams, collateral agencies, and Indigenous partners.
• Uphold the kin-first and customary care approach, family-led decision-making, and

• Exercise statutory authority, including emergency protection interventions, in

• Engage in crisis intervention and emergency response when required.
• Ensure children and youth have a voice in decisions affecting them.
• Maintain complete, timely case records and outcome plans.
• Safeguard personal information in compliance with Part X of the CYFSA, ensuring

• Participate in service reviews, audits, and quality assurance activities.

• Conduct investigative interviews with children, caregivers, and collateral contacts
• Complete safety and risk assessments, safety planning, and case documentation
• Provide assessment, intervention, and case management services
• Support families to build on strengths, enhance capacity, and achieve permanency goals
• Facilitate access to supports and coordinate service delivery
• Support court processes, removals, placements, and reintegration planning
• Participate in permanency planning, family/network meetings, and kinship or customary

• Provide after-hours emergency services as assigned
• Adhere to all FCSRC policies and procedures, Ministry Regulations, Standards, Directives

• responsible for the completion of other related tasks as assigned

• Timely, appropriate response to service needs
• Complete, up-to-date clinical records and outcome plans
• Effective application of Signs of Safety principles by using structured decision-making

• Sound judgment in assessing protection concerns and safety decisions
• Strong collaboration with families, networks, and service providers
• Demonstrated use of a strengths-based, solution-focused approach and associated tools

• Demonstrated reliability, initiative, and adaptability

• Demonstrated ability to work effectively with a diverse service and staff population, and

• Strong clinical judgment, critical thinking, and evidence-informed practice
• Commitment to anti-oppression, equity, diversity, and inclusion
• Excellent verbal/written communication, mediation, and conflict resolution skills
• Organizational and time management skills; ability to work independently and in teams
• Proficiency in Microsoft Office and case management systems; openness to learning

• Comfort with digital tools and information management systems, ensuring

• Knowledge of child-centered, trauma-informed, and culturally responsive practices
• Understanding of Indigenous child welfare responsibilities, including band notification

• Comprehensive understanding of Part X privacy obligations, including collection, use,

• Knowledge of CYFSA and related legislation, including the Ontario Human Rights Code,

• Familiarity with quality assurance processes and participation in audits or compliance

• Commitment to continuous learning and application of anti-racism, cultural humility,

• Bachelor of Social Work is required or an equivalent combination of education and

• Minimum of one year of relevant experience in child welfare or social services
• Bilingualism (English/French) is considered an asset

• This position involves a combination of office-based work and in-person service delivery
• Flexibility in work hours is occasionally required to meet service needs, including after-

• Regular travel within the county is required, and travel outside the county may also be

• The role requires periods of light physical activity, including sitting, standing, walking,

• This role involves partnering with families and communities through sensitive and

Ontario Association of Children's Aid Societies