Unit Secretary, Post Partum Unit - FT ( J0326-0588 )
North York General Hospital View all jobs
- Toronto, ON
- $30.32-35.11 per hour
- Permanent
- Full-time
Your goal in this position is to perform administrative, secretarial and receptionist support for in a confidential, sensitive and professional manner. You have effective written and spoken communication skills, use your critical thinking and problem solving skills, and embrace the challenge of prioritizing work demands in a fast paced and stressful environment. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for patients, staff, physicians, volunteers and families. This position supports the hospital's mandate by advancing care through teaching and learning and/or transforming care through research and innovation.On a practical level, you will
- Support and adhere to Hospital policies and procedures
- Communicate with staff, patients, families, and internal and external parties
- Coordinate various interdepartmental activities and request such as transportation of patients for tests, scheduling of appointments for various clinics , reminder appointment phone-calls, discharges and other services required on the unit
- Accept, coordinate and triage telephone calls and inquiries and processe them in an appropriate and timely manner
- Assume responsibility for identification and advancement of issues and concerns with the Clinical Team Manager in a time sensitive manner
- Compile and disseminate material/documents related to Program activity
- Manage confidential information in a sensitive and professional manner
- Maintain attendance/time reporting information and arrange appropriate relief including agencies
- Process computer provider order entries within scope of practice, notify appropriate staff, and specific departments as required
- Support clinicians with system order entry functions, such as scheduling patient appointments and follow-up appointments
- Process requisitions as required (blood work, CT, etc.), maintain documentation and follow up on outstanding information (e.g., test results, follow up appointments)
- Maintain organization of admissions, discharges, outstanding orders and medication information, dismantle charts and enter information electronically as required
- Prepare statistics, reports and discharge instructions, photocopying, prioritizing and processing of information as required
- Manage the ordering and organization of unit supplies, services and repair needs
- Utilize patient and family centred communication and strategies with patients, families, staff, physicians, and volunteers.
- Grade XII diploma
- A medical office assistant certificate or minimum one year comparable office experience with medical orientation.
- Accurate minimum typing speed of 45 w.p.m
- Proficiency in Microsoft Office including; Word, Excel and PowerPoint
- Experience dealing with the public in a fast paced environment.
- Ensure to meet the deadline - only applications received by the closing date will be considered.
- We will review all applications and will contact those selected for an interview.