Company: Finning CanadaNumber of Openings: 1Worker Type: PermanentPosition Overview: Finning Canada is looking to hire a permanent, full‑time Director, Credit & Collections who will report to the Vice President, Finance & Supply Chain and manage the Credit, Collections, Cash Applications, and Commercial Finance functions for Finning Canada. This role is responsible for ensuring timely and effective collection of accounts receivable, monitoring overall credit risk to maximize sales and minimize bad debt, and acts as a critical business partner to the Canadian Executive, Senior Leadership, Sales, and Operational teams.Job Description:Major Job Functions:Lead, mentor and coach the Credit, Collections, Cash Applications and Commercial Finance teams in Finning CanadaBuild, develop and manage diverse and high-performing teamsResponsible for managing the day-to-day operations of the company’s credit, collection, and commercial finance · departments; 50-70 employees, 110,000 customer accounts, an accounts receivable balance of $500-600M and managing relevant information from 4 different ERP systemsMaintain governance and controls over the Company’s customer hierarchyFull responsibility for the management of the Finning Canada Accounts Receivable risk profiles. Ensure credit exposure is appropriately managed, customers who are past due are appropriately escalated or referred to third party · collections or legal. Ensure doubtful accounts are appropriately accounted for.Leading the commercial finance team with the objective to maximize equipment revenue while providing financing solutions to customersProvide strategic and operational leadership to the business with a focus on managing credit risk, driving collections velocity and improving AR aging, achieving alignment to key business strategies, decisions and financial KPI’s (e.g. DSO, FCF)Create strong relationships with sales, operations and commercial teams across Finning Canada & Finning UK&I and work · with them to improve the customer experience as it relates to the order to cash processPlanning, evaluating, implementing, and continuously improving all aspects of credit and collection processes and systemsDevelopment and maintenance of departmental policies and procedures · Identify and implement process improvements; continuously standardize and improve business and financial processes with a focus on global alignmentEngage with finance and sales leadership as a proactive, trusted financial business partner and drive business and operational performance to improve financial outcomesEstablish and maintain positive customer relationships and managing the escalation and resolution of significant credit issues and /or concernsSet objectives for the Credit, Collections, Cash Applications and Commercial Financing teams in order to improve our cash position by setting appropriate credit limits, improving collections and aging of accounts, dealing with disputes on a timely basis and providing financing solutions to customersProviding timely and accurate analysis and insights to executives in relation to accounts receivable balances including · periodic reporting, quarterly provision recommendations in accordance with IFRS as well as KPI target setting and measurement. Build/Create custom reports for internal customers as requested.Accountability:Performance of the Credit, Collections, Cash Applications and Commercial Finance teamsConduct business within established monetary authority levels and follow all Policy and Procedures GuidelinesDevelopment and maintenance of Global Credit policies and proceduresResponsible for overseeing and ensuring effective credit risk managementDriving timely collections of outstanding accounts receivables, timely submission of customer invoices to applicable portals and identification and reporting of doubtful accountsTimely applications of customer paymentsAdherence to all polices regarding release of equipment being sold and adherence to the proper end to end process for consignmentsMaintenance and accuracy of customer master data including the creation and maintenance of the customer hierarchyEducation & Experience:Bachelor’s degree in Accounting or Business Administration requiredCPA or CCP designation requiredTen or more years of credit/collections/risk management and accounting/reporting experiencesFive or more years of leading and managing peopleStrong experience with financial analysis and financial modelingUnderstands and adheres to International Financial Reporting Standards (IFRS), Customer Credit Agreement Act (CCAA), Personal Property Security Act (PPSA), Anti-Money LaunderingProficient in MS Office applications and internal systemsSoft Skills:Strong team leadership skills, capable of representing the business at a senior management level with robust stakeholder management.Effective verbal communication skills, presenting messages clearly, concisely, and directly.Influencing skills, ability to drive results without direct line responsibility and ensure the wider team are engaged and effective.Strong Analytical / Problem solving attributes with the ability to adjust and resolve issues in a timely mannerStrong negotiation skills and ability to manage conflict and resolve disputes and issuesAbility to navigate inside and outside the organization independentlyStrong interpersonal, customer service skillsAbility to lead and Motivate othersExceptional Organizational, conflict management, and time management abilitiesStrong work ethic and self-drivenAt Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
