C132 - Sous Chef - (Full Time)

• Lead role in ensuring that the operations of the program’s culinary team achieves a consistent high quality of services that meets and exceeds requirements.
• Acting as an ambassador for the Phoenix Society, responsible for the coordination of Food Truck catering and overall food truck operations.
• Assist the Kitchen Manager in ordering supplies and stock.
• When not coordinating the food truck, working in the kitchen on a full-time basis as needed.
• Working with Kitchen Manager to plan the menu, including efficient and cost-effective ordering of food.
• Ensure a high level of service, responsiveness, and professionalism at events, when dealing with business associates and the public.
• Adhere to and implement sanitation regulations and safety regulations both in the kitchen and food truck.
• Ordering supplies, working to a budget. Reports all defective equipment to maintenance department for repair.
• Participates in the team’s planning and implementation of quality improvement projects such as evaluating customer and resident needs, improving food truck services, and implementing new service strategies.
• Liaise with partner agency and respond to inquiries.
• Participates in data collection and outcome measurement of sales and delivery.
• Performs other duties as required.

• Works to ensure a safe, well-maintained food truck.
• Maintains and oversees calendar of food truck events and activities
• Effectively coordinates, supervises and is accountable for the daily operations of the food truck and kitchen to ensure operational quality requirements and standards of excellence are always maintained.
• Ensuring the truck is maintained including services, checking equipment, fuel usage, cleaning and signage operation.

• Provides supervision, direction, coaching and assistance to staff in the completion of daily operating tasks.
• Onboards, trains, employees, volunteers and on shift responsibilities and job routines.
• Motivates staff team to maintain and exceed agency work standards. Ability to delegate staff and consistently produce results. able to work with different cultures.
• Ensures that all documentation, responsibilities, and routines are completed.
• Performs other tasks and duties as required and maintains quality standards as set by the kitchen manager

• Coaches staff as appropriate, to improve performance, and increase job satisfaction.
• Motivates and coaches’ staff to achieve established goals that meet and/or exceed program and organizational needs.

• Effectively promotes the Society’s Food Truck programs and the organization’s integrated services.
• Promotes effective liaison activities with the community in a professional manner and promotes/encourages community involvement in the program.

• Ensures that the Society’s Food Truck program operate in compliance with Phoenix Society Policy and Procedures and all relevant health and safety legislation.
• Maintains up to date knowledge of fire safety regulations and other emergency policies and procedures
• Leads on maintaining high standards of work quality.

• Successful completion of post-secondary education in a related discipline. With Certificate in hospitality and Red Seal certified.
• 5 years and experience in the food/hospitality industry.
• Fluent and able to effectively communicate professionally, orally and written.
• Experienced in providing a person centered and community minded environment.
• Trained and experienced in records, reports, statistics, and database management.
• Proficient in MS Windows, Word, Excel, Outlook, and Internet, experienced in database management.
• In working with marginalized people affected by problematic substance use, homelessness, emotional and mental health issues, unemployment, lack of education and involvement with the criminal justice system
• Food safe advanced & Safety Supervisor
• Satisfactory completion of a criminal records check with vulnerable sector screening is required
• Satisfactory completion of Tuberculosis Screening form is required
• Satisfactory completion of Employee Immunization Record form is required
• First aid certification with CPR is required

• Demonstrates initiative, flexibility, adaptability and resourcefulness
• Actively seeks and incorporates feedback to inform continuous self-improvement
• Sets goals, creates and implements action plans, monitors progress, and evaluates results
• Adeptly manages competing tasks and uses time efficiently and effectively

• High-degree of relevant and current job knowledge and skill
• Consistently produces accurate, thorough, high-quality work in a timely manner
• Builds and promotes a culture of health and safety in the workplace
• Implements and enforces best practices in health and safety within the workplace

• Models independent thinking and creativity
• Demonstrates effective problem-solving skills
• Makes clear, consistent, transparent and timely decisions after contemplating various available courses of action
• Exercises sound judgment in the best interests of the organization

• Expresses themselves clearly and professionally both verbally and in writing
• Displays high emotional intelligence; uses tact and diplomacy in dealing with sensitive, complex and confidential situations
• Has a manner, style and presence that makes a positive impression
• Listens to and considers others’ views

• Models the organization’s core values of social justice, teamwork, social innovation, and strength-based practices
• Fosters enthusiasm, energy and commitment
• Takes responsibility for personal actions, performance and health
• Is reliable and accountable; shows up on time ready to work

• Effectively works with their colleagues to ensure organizational success
• Champions positive working relationships with staff and external stakeholders
• Supports an environment of openness, and champions teamwork and communication across programs
• Leverages the expertise of others for organizational success

Phoenix Society